Gary@ADL Posted July 20, 2016 Share Posted July 20, 2016 Hi Guys, ive noticed I cant seem to use snippets when im setting a call resolution, is this a settings thing as I can use it when emailing a customer a message? I think it would be really useful as often quite a lot of our call resolved involve a user needing to log out for setting changes to take effect. so we often will have to type instructions for logging out properly. thanks Gary Link to comment Share on other sites More sharing options...
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