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Ann-MarieHolloway

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Topics posted by Ann-MarieHolloway

  1.  

    Unable to search for tickets 1 2

    By Ann-MarieHolloway, in Service Manager

    • 35 replies
    • 4,101 views
  2.  

    Service Manager Update 1383 - Analysts unable to search 1 2

    By Ann-MarieHolloway, in Service Manager

    • 28 replies
    • 3,945 views
  3.  

    Unable to view Timesheets Overview for My Team

    By Ann-MarieHolloway, in Timesheet Manager

    • 12 replies
    • 741 views
  4.  

    Business process error when sending emails

    By Ann-MarieHolloway, in Service Manager

    • 11 replies
    • 1,676 views
  5.  

    External emails not updating calls

    By Ann-MarieHolloway, in Service Manager

    • 10 replies
    • 1,447 views
  6.  

    Board Manager unable to update - Build 98

    By Ann-MarieHolloway, in Board Manager

    • 9 replies
    • 2,152 views
  7.  

    Prompt for recording down time in a Change Request missing

    By Ann-MarieHolloway, in Service Manager

    • 9 replies
    • 1,932 views
  8.  

    How to Amend a default Team

    By Ann-MarieHolloway, in Service Manager

    • 9 replies
    • 343 views
  9.  

    Live Time Sheet Updates

    By Ann-MarieHolloway, in Timesheet Manager

    • 8 replies
    • 1,744 views
  10.  

    FAQ - ability to add a comment

    By Ann-MarieHolloway, in Service Manager

    • 7 replies
    • 1,206 views
  11.  

    How to Sort Request Search Results

    By Ann-MarieHolloway, in Service Manager

    • 7 replies
    • 1,347 views
  12.  

    Unable to add Time Spent

    By Ann-MarieHolloway, in Service Manager

    • 7 replies
    • 216 views
  13.  

    LDAP Import hasn't imported New Starter

    By Ann-MarieHolloway, in Integration Connectors, API & Webhooks

    • 5 replies
    • 1,234 views
  14.  

    Change of Name = no Hornbill rights

    By Ann-MarieHolloway, in Service Manager

    • 5 replies
    • 1,035 views
  15.  

    Star Rating Chart

    By Ann-MarieHolloway, in Service Manager

    • 5 replies
    • 1,232 views
  16.  

    Identify Tasks by Owner

    By Ann-MarieHolloway, in Service Manager

    • 5 replies
    • 992 views
  17.  

    CustomerTimelineUpdateNotification query

    By Ann-MarieHolloway, in Service Manager

    • 5 replies
    • 1,154 views
  18.  

    Duplicate tickets in New Call queue

    By Ann-MarieHolloway, in Service Manager

    • 5 replies
    • 510 views
  19.  

    User close their own call

    By Ann-MarieHolloway, in Service Manager

    • 5 replies
    • 480 views
  20.  

    Identify BPMs that auto triage to a specific support team

    By Ann-MarieHolloway, in Service Manager

    • 5 replies
    • 285 views
  21.  

    Service Portfolio FAQs - Grouping items?

    By Ann-MarieHolloway, in Service Manager

    • 4 replies
    • 1,120 views
  22.  

    Could not initialise core data on our Hornbill instance

    By Ann-MarieHolloway, in Service Manager

    • 4 replies
    • 1,038 views
  23.  

    Incorrect 'Select Sub-status' options

    By Ann-MarieHolloway, in Service Manager

    • 4 replies
    • 947 views
  24.  

    Build: 1459 - Unable to link assets

    By Ann-MarieHolloway, in Service Manager

    • 4 replies
    • 995 views
  25.  

    Amend Task Assignee - Role Required?

    By Ann-MarieHolloway, in Service Manager

    • 4 replies
    • 919 views
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