Ann-MarieHolloway Posted January 14, 2019 Share Posted January 14, 2019 A couple of analysts have reported they are unable to record down time in a Change Request. CH00015267 is at the stage to record down time, however the option does not exist and is replaced with the text "Initializing form...0.20991744390514233. However, when I open the call I am able to add down time. All the latest updates have were installed last week, so we are up to date. Many Thanks Link to comment Share on other sites More sharing options...
Miro Posted January 14, 2019 Share Posted January 14, 2019 Hi @Ann-MarieJones , I'm not able to replicate it. Do you know any specific steps that I can follow? Also it is constantly failing or sometimes? Are you opening the activity from request details or from activities main view? And what browser and operating system are you using? Thanks, Miro Link to comment Share on other sites More sharing options...
Shamaila.Yousaf Posted February 7, 2019 Share Posted February 7, 2019 we had the same issue and we have spoken to Dan. Dan has fedback to this with regards to our relation. Link to comment Share on other sites More sharing options...
Miro Posted February 8, 2019 Share Posted February 8, 2019 @Ann-MarieJones @Shamaila.Yousaf I finally found an issue and fixed it (problem was with some files being loaded quicker than other and some of them should be loaded in order). Testing it now and if no new "surprises" found then it should be release at beginning of next week. Have a good weekend, Miro 1 Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted February 11, 2019 Author Share Posted February 11, 2019 Brilliant stuff @Miro thank you. Ann-Marie Link to comment Share on other sites More sharing options...
Jeremy Posted February 27, 2019 Share Posted February 27, 2019 we have something similar that I reported and @Victor suggested that we should wait for the new update, has this update been released? Link to comment Share on other sites More sharing options...
Victor Posted February 27, 2019 Share Posted February 27, 2019 @Jeremy the update was deployed, I think this was fixed in Core build 996 (https://community.hornbill.com/topic/15136-new-update-hornbill-collaboration-996/). Do you still experience the issue? Link to comment Share on other sites More sharing options...
Jeremy Posted February 27, 2019 Share Posted February 27, 2019 yes we have the issue with the same task that we cannot complete, there is nothing that we can do with the task.... Link to comment Share on other sites More sharing options...
Victor Posted February 27, 2019 Share Posted February 27, 2019 @Jeremy ok, I'll have a look... Link to comment Share on other sites More sharing options...
Victor Posted March 5, 2019 Share Posted March 5, 2019 @Jeremy - still looking... Link to comment Share on other sites More sharing options...
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