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Unable to view Timesheets Overview for My Team


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Good Morning,

I have recently moved teams within my organisation and changed my level of access to 'Manager' on my new Team, however the only view I have in Timesheets Overview are my old Teams.

Is there a way to update my overview?

 

Many Thanks all,

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@Ann-MarieHolloway no worries.

The visibility section in the timesheet manager admin settings allows you to configure which individuals can view other individuals timesheets and which individuals can view other teams timesheets.

So in this example, Sonia can see the timesheets of Brian, Daniel, Dun, Graham, James, Pablo, Peter, Pierre and Rosemary (Greg can see Sonia's Timesheet too)

image.png

 

Sonia can also see the timesheets for the following teams: (Service Desk, 2nd Line Support, 3rd Line Support)
image.png

 

Alex

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@Ann-MarieHolloway no worries.

So you need to search for and find the visibility record where you have visibility over the service desk and delete it by clicking the delete icon on the right and confirming in the popup
image.png

image.png

Then you need to add the new record (second line support) by clicking the plus icon, top right. Selecting yourself, and the Second Line Support team

Alex

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