Frank Reay

Unable to do Bulk Update of Budget Owner in Supplier Contracts

By Frank Reay, June 21, 2023 in Service Manager

Design Button missing in Contracts screen

By Frank Reay, June 23, 2023 in Supplier Manager

Cannot search for Assets via Asset Tag under Financial Information

By Frank Reay, August 3, 2023 in Service Manager

Scheduled Reports not Running

By Frank Reay, October 2, 2019 in Service Manager

Only E-mail Report if there is a record count >0

By Frank Reay, July 2, 2022 in System Administration

Location of Data held by Hornbill

By Frank Reay, October 4, 2019 in General Non-Product Discussions

Trigger an adhoc BPM from a button

By Frank Reay, October 4, 2019 in Service Manager

Viewing the detail behind System Updates

By Frank Reay, December 18, 2019 in Service Manager

Suggested Enhancements to Supplier Manager

By Frank Reay, January 7, 2021 in Supplier Manager

• enhancement

Admin unable to see all Requests in List View

By Frank Reay, January 13, 2021 in Service Manager

Show Linked Suppliers and Contracts in Configuration Manager Explorer

By Frank Reay, January 13, 2021 in Supplier Manager

• enhancement

Asset Management List View does not sort correctly by Asset Type

By Frank Reay, January 15, 2021 in Service Manager

Simple Search of Assets needs improving

By Frank Reay, March 30, 2021 in Service Manager

• enhancement

What does 'Show in Organisation Structure' switch mean?

By Frank Reay, October 14, 2021 in Service Manager

No email notification to Owner when Request updated by an Agent

By Frank Reay, June 16, 2022 in Service Manager

Design Button missing in Contacts screen

By Frank Reay, August 30, 2023 in Supplier Manager

Automatic Email notification when Connection is added

By Frank Reay, November 11, 2019 in Service Manager

Access Management via Hornbill?

By Frank Reay, February 11, 2020 in Service Manager

Salesforce to Hornbill Integration?

By Frank Reay, May 12, 2020 in Integration Connectors, API & Webhooks

Asset Management Substate field triggers Auto Fill in browsers

By Frank Reay, January 27, 2021 in Service Manager

Agents can see Archived Contacts but NOT Co-Workers

By Frank Reay, February 3, 2021 in Collaboration

Show Owning Team to Basic User?

By Frank Reay, February 11, 2022 in Employee Portal

Query the Asset Audit DB to show all assets currently and previously used by an individual

By Frank Reay, November 18, 2022 in Service Manager

Enhancement - In the Contracts View screen enable Description and Notes to be viewable and searchable

By Frank Reay, August 11, 2023 in Supplier Manager

• supplier manager enhancement

Contract Sub Status dropdown field is blank

By Frank Reay, August 30, 2023 in Supplier Manager