Cannot search for Assets via Asset Tag under Financial Information

[Frank Reay]

I may be wrong but I recall being able to search for Assets via Asset Tag under Financial Information. However it is certainly not working now.

I am going into All Assets or any specific Asset Type (as Financial Info is General across all assets) and entering a known value for an Asset Tag in the Filter Search box. It doesn't return anything so has this functionality regressed or maybe I am just getting too old and losing my memory!

[Steve Giller]

Are you thinking of this option in the Global Search?

[Frank Reay]

No but that is interesting because that search does work.

However when I am in Asset Management and go into an Asset Type then the Search there does not work (same for any Type). This is where I typically do this work.

[James Ainsworth]

While this is being looked into, are you able to use the advanced filter option to specify the Asset Tag?

[Steve Giller]

@Frank Reay 

Firstly, the pedantic moment - the filter is not a search, the subtle difference is a Search (e.g. the Global Search) is searching through all of the data, but a Filter is narrowing down the specific data that you have gathered.

With that in mind, are you displaying Asset Tag field in the Assets View - if you do the filter should work.

[Frank Reay]

Marvellous and many thanks.

You are both correct - either of those does indeed work. I think I must have removed the Asset Tag from my display screen at some point.