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Agents can see Archived Contacts but NOT Co-Workers

Frank Reay

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As an Admin I can see archived Contacts and Co-workers. However our Agents can only see archived Contacts (not archived Co-Workers - which on the face of it seems to be the wrong way round). So this must be a permissions thing. Can I add this missing permission to one of our Agent's roles?




It is not unusual for a user to be automatically archived before an Agent has had a chance to review the user's assets. Currently once the user is archived the Agent loses visibility of the assets.

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