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chrisnutt

Hornbill Users
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  • Posts

    319

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  • Days Won

    5

 Content Type 

Topics posted by chrisnutt

  1.  

    Request Searching 1 2

    By chrisnutt, in Service Manager

      
    • 28 replies
    • 5,147 views
  2.  

    Response timer 1 2

    By chrisnutt, in Service Manager

    • 26 replies
    • 3,637 views
  3.  

    Custom asset fields

    By chrisnutt, in Service Manager

      
    • 23 replies
    • 2,805 views
  4.  

    Supporting teams restriction not working

    By chrisnutt, in Service Manager

    • 18 replies
    • 2,192 views
  5.  

    ProCap greater than or equal operator issue

    By chrisnutt, in Progressive Capture

    • 17 replies
    • 2,248 views
  6.  

    User Manager Mapping not working

    By chrisnutt, in Service Manager

    • 16 replies
    • 2,467 views
  7.  

    Multiple people interested in request - portal visibility

    By chrisnutt, in Service Manager

    • 16 replies
    • 2,552 views
  8.  

    "Raise New" problems

    By chrisnutt, in Service Manager

    • 15 replies
    • 1,927 views
  9.  

    Bounce Count

    By chrisnutt, in Service Manager

    • 14 replies
    • 1,812 views
  10.  

    Search not working correctly after Hornbill Service Manager (1145)

    By chrisnutt, in Service Manager

    • 13 replies
    • 2,025 views
  11.  

    Change Details

    By chrisnutt, in Service Manager

    • 12 replies
    • 1,810 views
  12.  

    Link request relationships (caused by etc.)

    By chrisnutt, in Service Manager

    • 12 replies
    • 1,681 views
  13.  

    Copy request details form to another service

    By chrisnutt, in Service Manager

    • 12 replies
    • 1,656 views
  14.  

    Promote problem to known error

    By chrisnutt, in Service Manager

    • 11 replies
    • 2,320 views
  15.  

    Mean Time between Major Incidents

    By chrisnutt, in Performance Analytics

      
    • 11 replies
    • 3,111 views
  16.  

    Custom field queries

    By chrisnutt, in Service Manager

    • 11 replies
    • 1,693 views
  17.  

    donoreply@hornbill.com [Undeliverable email notifications]

    By chrisnutt, in Service Manager

    • 9 replies
    • 1,743 views
  18.  

    Team assignment emails

    By chrisnutt, in Service Manager

      
    • 8 replies
    • 1,474 views
  19.  

    Progressive Capture Custom Questions Report

    By chrisnutt, in Service Manager

    • 7 replies
    • 1,819 views
  20.  

    Supporting teams

    By chrisnutt, in Service Manager

    • 7 replies
    • 1,764 views
  21.  

    Help with report - activities as columns and last timeline update

    By chrisnutt, in Performance Analytics

    • 7 replies
    • 1,559 views
  22.  

    Disable dual Raise New button functionality

    By chrisnutt, in Service Manager

    • 7 replies
    • 1,355 views
  23.  

    GDPR and Service Portal Screenshots

    By chrisnutt, in Service Manager

    • 6 replies
    • 1,742 views
  24.  

    Odd response timer behaviour

    By chrisnutt, in Service Manager

    • 6 replies
    • 1,299 views
  25.  

    Customer Details not showing all info

    By chrisnutt, in Service Manager

    • 6 replies
    • 1,444 views
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