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chriscorcoran

Hornbill Users
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  • Posts

    466

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  • Days Won

    2

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Topics posted by chriscorcoran

  1.  

    New activities feature

    By chriscorcoran, in Service Manager

      
    • 6 replies
    • 1,283 views
  2.  

    Logging a call refresh issues?

    By chriscorcoran, in Service Manager

      
    • 6 replies
    • 1,605 views
  3.  

    BPM, Refresh issue since update

    By chriscorcoran, in Service Manager

      
    • 1 reply
    • 832 views
  4.  

    Removing a user deletes audit history

    By chriscorcoran, in Service Manager

      
    • 3 replies
    • 1,134 views
  5.  

    New SLA

    By chriscorcoran, in Service Manager

      
    • 7 replies
    • 1,532 views
  6.  

    Finding unread emails

    By chriscorcoran, in Service Manager

      
    • 4 replies
    • 1,045 views
  7.  

    Search enhancements?

    By chriscorcoran, in Service Manager

      
    • 5 replies
    • 1,919 views
  8.  

    Add Customer update to email update

    By chriscorcoran, in Service Manager

      
    • 2 replies
    • 1,020 views
  9.  

    Report showing breached calls

    By chriscorcoran, in Reporting

      
    • 5 replies
    • 1,568 views
  10.  

    Extract Call categories

    By chriscorcoran, in Service Manager

      
    • 2 replies
    • 1,152 views
  11.  

    Replying to emails from more actions does not show in timeline

    By chriscorcoran, in Service Manager

      
    • 2 replies
    • 1,325 views
  12.  

    Attachments on inbound emails

    By chriscorcoran, in Service Manager

      
    • 12 replies
    • 2,629 views
  13.  

    Survey Questions Via Email?

    By chriscorcoran, in Service Manager

      
    • 3 replies
    • 1,135 views
  14.  

    Views on calls I follow

    By chriscorcoran, in Service Manager

      
    • 3 replies
    • 1,065 views
  15.  

    Hornbill Down?

    By chriscorcoran, in Service Manager

      
    • 15 replies
    • 2,590 views
  16.  

    Link Priority with Service

    By chriscorcoran, in Service Manager

      
    • 3 replies
    • 1,426 views
  17.  

    Average call duration report

    By chriscorcoran, in Service Manager

      
    • 0 replies
    • 876 views
  18.  

    Report for all calls not updated in the last 14 days

    By chriscorcoran, in Service Manager

      
    • 2 replies
    • 1,053 views
  19.  

    Time Keeping

    By chriscorcoran, in Service Manager

      
    • 4 replies
    • 1,451 views
  20.  

    Email issues!

    By chriscorcoran, in Service Manager

      
    • 3 replies
    • 1,297 views
  21.  

    Escalation Wording

    By chriscorcoran, in Service Manager

      
    • 1 reply
    • 1,092 views
  22.  

    Call Details broken in IE

    By chriscorcoran, in Service Manager

      
    • 4 replies
    • 1,344 views
  23.  

    msg attachments do not open

    By chriscorcoran, in Service Manager

      
    • 15 replies
    • 3,835 views
  24.  

    Reporting - Total Call Duration

    By chriscorcoran, in Service Manager

      
    • 2 replies
    • 1,065 views
  25.  

    Printout call details

    By chriscorcoran, in Service Manager

      
    • 0 replies
    • 890 views
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