chriscorcoran Posted April 12, 2017 Share Posted April 12, 2017 Hi Is it possible to extract the call categories data into a spreadsheet, I need to review all call cats, sub cat for each service. Thanks Chris Link to comment Share on other sites More sharing options...
Steven Boardman Posted April 12, 2017 Share Posted April 12, 2017 Hi @chriscorcoran You can use the reporting tool to create a report on the h_sys_profiles table where the call categories are held, and then use the option to export the report to CSV: This won't tell you which services you have have these configured against, but it will let you know which categories you are dealing with as a starter. Steve Link to comment Share on other sites More sharing options...
chriscorcoran Posted May 8, 2017 Author Share Posted May 8, 2017 Thanks Steve Link to comment Share on other sites More sharing options...
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