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Extract Call categories


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Hi @chriscorcoran

You can use the reporting tool to create a report on the h_sys_profiles table where the call categories are held, and then use the option to export the report to CSV:

Screen Shot 2017-04-12 at 17.25.10.png

This won't tell you which services you have have these configured against, but it will let you know which categories you are dealing with as a starter.


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