chriscorcoran Posted October 18, 2016 Share Posted October 18, 2016 Hi Over the last week, prior to the latest update of service manger has somthing been done which may prevent the screen refreshing once a call is logged? I ask but when an analysts logs a call the get the option to view the call which normally takes them to the call with the option to assign to a team\analyst? Now it just takes them to the call and the post an update option. Pressing F5 to refresh the page takes them to the assign to option, so the business process is correct. I tested on IE and Chrome and same issue. So upgraded this morning to latest release of Service Manager but still the same, any ideas? I have not made any changes to the business process in weeks. Thanks Chris Link to comment Share on other sites More sharing options...
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