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chriscorcoran

Hornbill Users
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  • Posts

    466

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Topics posted by chriscorcoran

  1.  

    Customer search refresh

    By chriscorcoran, in Service Manager

      
    • 6 replies
    • 1,504 views
  2.  

    Stop the clock on SLA

    By chriscorcoran, in Service Manager

      
    • 6 replies
    • 1,441 views
  3.  

    Report Time spent

    By chriscorcoran, in Service Manager

      
    • 6 replies
    • 1,453 views
  4.  

    Customer Feeback - Questions not enabled

    By chriscorcoran, in Service Manager

      
    • 6 replies
    • 1,210 views
  5.  

    My Activities list contains activities assigned to others

    By chriscorcoran, in Collaboration

      
    • 6 replies
    • 2,536 views
  6.  

    mandatory time spent on activity

    By chriscorcoran, in Service Manager

    • 6 replies
    • 1,175 views
  7.  

    Reversing an expired activity

    By chriscorcoran, in Service Manager

    • 6 replies
    • 1,179 views
  8.  

    Decision Node issue

    By chriscorcoran, in Business Process Automation

    • 6 replies
    • 1,162 views
  9.  

    Issues with PowerBi script

    By chriscorcoran, in Integration Connectors, API & Webhooks

    • 6 replies
    • 1,279 views
  10.  

    Service Manager Report - Scheduling

    By chriscorcoran, in Service Manager

    • 6 replies
    • 476 views
  11.  

    Adding custom fields to intelligent capture

    By chriscorcoran, in Service Manager

    • 6 replies
    • 128 views
  12.  

    Search enhancements?

    By chriscorcoran, in Service Manager

      
    • 5 replies
    • 1,918 views
  13.  

    Report showing breached calls

    By chriscorcoran, in Reporting

      
    • 5 replies
    • 1,568 views
  14.  

    Self service alert

    By chriscorcoran, in Progressive Capture

      
    • 5 replies
    • 1,927 views
  15.  

    Reopening calls - A better way?

    By chriscorcoran, in Service Manager

      
    • 5 replies
    • 1,784 views
  16.  

    Invalid Dates

    By chriscorcoran, in Service Manager

    • 5 replies
    • 1,030 views
  17.  

    Updating email templates - variables showing

    By chriscorcoran, in Service Manager

      
    • 5 replies
    • 963 views
  18.  

    Missing timeline items

    By chriscorcoran, in Service Manager

    • 5 replies
    • 1,269 views
  19.  

    Reporting - Last updated date table

    By chriscorcoran, in Service Manager

    • 5 replies
    • 558 views
  20.  

    First Time Fix - Reporting

    By chriscorcoran, in Service Manager

    • 5 replies
    • 143 views
  21.  

    Create a drop down field in the call details section

    By chriscorcoran, in Service Manager

    • 5 replies
    • 199 views
  22.  

    Finding unread emails

    By chriscorcoran, in Service Manager

      
    • 4 replies
    • 1,045 views
  23.  

    Clean out sent items from mailboxes

    By chriscorcoran, in System Administration

      
    • 4 replies
    • 1,982 views
  24.  

    Sending emails with orginal call details

    By chriscorcoran, in Service Manager

      
    • 4 replies
    • 1,428 views
  25.  

    Linking Service to priority Matrix

    By chriscorcoran, in Service Manager

      
    • 4 replies
    • 1,649 views
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