Reporting - Last updated date table

[chriscorcoran]

 

I'm trying to get  a  report on the last update made to the call, whatever it is, does anyone know which table it is that has the last updated date?

 

[James Ainsworth]

Hi @chriscorcoran

This is stored in the h_itsm_requests table.  Here are the fields that you'll be looking for.

[chriscorcoran]

thanksl @James Ainsworth

[chriscorcoran]

22 hours ago, James Ainsworth said:

h_itsm_requests table

@James Ainsworth i cant see it in my list?

[James Ainsworth]

Hi @chriscorcoran

Which list are you referring to?  h_itsm_requests is the main table that stores all the requests so you should have access to this.

[chriscorcoran]

Thanks @James Ainsworth i have it, it was an issue with my browser at the time. thanks again