chriscorcoran Posted January 21, 2019 Share Posted January 21, 2019 The my activities section now shows me everyone's activities, is this new? It use to just show the activities of calls assigned to me. Link to comment Share on other sites More sharing options...
Victor Posted January 21, 2019 Share Posted January 21, 2019 @chriscorcoran - from what I can see these activities are assigned to a team (MOIRA2)... a team which you are a member of most likely... in which case, yes, they will show in your activities list... Link to comment Share on other sites More sharing options...
chriscorcoran Posted January 21, 2019 Author Share Posted January 21, 2019 @Victor yes i'm a member of all services, but I'm sure before I was only notified of activities of tickets that were assigned to me. Now I see activities of all tickets even when they are assigned to other members of the team. Link to comment Share on other sites More sharing options...
Miro Posted January 22, 2019 Share Posted January 22, 2019 Hi @chriscorcoran, You can see activities in all the cases below: - is assigned to you, group your belong to or shared role, - created by you (as an owner), - your coworker activities if you are set as a manager in their profile (until they mark activity as private). All that cases grants you right to open and see task data. This was done since beginning and as far as I know nothing changed here. Thank you, Miro Link to comment Share on other sites More sharing options...
chriscorcoran Posted January 22, 2019 Author Share Posted January 22, 2019 @Miro thanks for the information. That's fine if it has always done it. I have to admit I don't tend to use them much, but it was flagged by a colleague who seem to thing that it was new she could see everyone's. I will pass on your note. Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 28, 2019 Share Posted June 28, 2019 Hi Chris, A new option has been added to the Activity right hand panel to allow you to hide or show activities that you own. Hope that helps. Regards, James 1 Link to comment Share on other sites More sharing options...
chriscorcoran Posted July 1, 2019 Author Share Posted July 1, 2019 @James Ainsworth that's brilliant, thanks! Link to comment Share on other sites More sharing options...
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