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dwalby

Hornbill Users
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Topics posted by dwalby

  1.  

    Question about Knowledge Centre

    By dwalby, in Service Manager

    • 4 replies
    • 1,031 views
  2.  

    Analyst Performance Widgets

    By dwalby, in Service Manager

    • 4 replies
    • 1,090 views
  3.  

    E-mails Waiting/New E-mails Count Widget

    By dwalby, in Service Manager

    • 4 replies
    • 1,060 views
  4.  

    Average Resolve Time by Service/Category

    By dwalby, in Service Manager

    • 4 replies
    • 1,096 views
  5.  

    E-mail templates - Message Variable

    By dwalby, in Service Manager

    • 4 replies
    • 874 views
  6.  

    Feature Request - Ability to search by tag in the 'Link Document' action

    By dwalby, in Document Manager

    • 4 replies
    • 1,453 views
  7.  

    Airwatch Integration/Sync

    By dwalby, in Service Manager

    • 3 replies
    • 958 views
  8.  

    Easy and fast way of enabling Time Recording?

    By dwalby, in Service Manager

    • 3 replies
    • 955 views
  9.  

    CSV Asset Upload - Images

    By dwalby, in Service Manager

    • 3 replies
    • 936 views
  10.  

    Help with Widget Counters - Resolved Today for INC & SRs

    By dwalby, in Service Manager

    • 3 replies
    • 1,004 views
  11.  

    Limited Display Columns when viewing 'All Assets'

    By dwalby, in Service Manager

    • 3 replies
    • 1,115 views
  12.  

    Microsoft Stream - Media integration

    By dwalby, in Collaboration

    • 3 replies
    • 1,368 views
  13.  

    Draft self-service requests

    By dwalby, in Service Manager

    • 3 replies
    • 910 views
  14.  

    BPM - Assignment Descions

    By dwalby, in Service Manager

    • 3 replies
    • 852 views
  15.  

    Service Manager Analytics inconsistancies

    By dwalby, in Service Manager

    • 3 replies
    • 842 views
  16.  

    Change Request Details

    By dwalby, in Service Manager

    • 3 replies
    • 998 views
  17.  

    Remove e-mail notifications whilst retaining ability to send

    By dwalby, in Service Manager

    • 3 replies
    • 937 views
  18.  

    iBridge - Log New Request - Pull through variables

    By dwalby, in Service Manager

    • 3 replies
    • 905 views
  19.  

    Adding ProCap custom form fields to email templates

    By dwalby, in Service Manager

    • 3 replies
    • 938 views
  20.  

    Images missing when raising requests from e-mail

    By dwalby, in Service Manager

    • 3 replies
    • 941 views
  21.  

    Unable to view Service Requests in Service Portal

    By dwalby, in Service Manager

    • 3 replies
    • 896 views
  22.  

    Show Column Display Names on Reports

    By dwalby, in Reporting

    • 3 replies
    • 1,582 views
  23.  

    Not receiving notifications on some Workspaces

    By dwalby, in Collaboration

    • 3 replies
    • 1,194 views
  24.  

    Allocating assets to new starters/Wait for Linked Assets - Enhancement

    By dwalby, in Service Manager

      
    • 3 replies
    • 971 views
  25.  

    BPM decision - Assign task to requester's manager (unless requester is a manager)

    By dwalby, in Service Manager

    • 3 replies
    • 959 views
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