dwalby Posted September 12, 2018 Posted September 12, 2018 Hi all, Please could I request the ability to suspend a request with "Wait for Linked Assets"? Usage Scenario - When completing new starter requests we're required to allocate a laptop to the user, this exists within a checklist within an activity but sometimes it gets missed by the owner/analyst (Because checklists aren't currently mandatory) and causes a bit of an asset management headache as the laptop can then get linked to another starter request. Alternatively, if anyone has any suggestions on how to better approach this please feel free to recommend. Thanks
Steven Boardman Posted September 12, 2018 Posted September 12, 2018 Hi @dwalby We are currently working on the capability to make the checklist completion mandatory on tasks, as such hopefully this would allow you to enforce the completion of each checklist item - would this work for you? Please see the related post below where we have indicated this capability will be available shortly - feel free to contribute on this thread if needed Steve
dwalby Posted September 12, 2018 Author Posted September 12, 2018 @Steven Boardman I'm already subscribed to that thread. I was just hoping it might be quicker to add the "Wait for linked assets" capability in the meantime
Steven Boardman Posted September 12, 2018 Posted September 12, 2018 @dwalby no problem - on this occasion the it will definitely be quicker for the enforcing of mandatory checklists to be available - the work is pretty much done and as Daniel commented in the other post, this is a case of aligning internal teams to get this capability ready and out to you
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