dwalby Posted October 12, 2018 Posted October 12, 2018 Hi all, I have 3 Workspaces; Incident Management, Problem Management & Change Management. Currently I only seem to receive notification of updates within the Change Management Workspace, despite Notifications being enabled in the Incident Management and Problem Management Workspaces. Is there another setting that needs to be enabled?
Daniel Dekel Posted October 12, 2018 Posted October 12, 2018 Hi @dwalby, A few things you need to check: Make sure you are actually a member of these workspace. It could be public and you will still see these, but it won't appear in your newsfeed and you won't get notifications. Check your profile settings. Make sure the workspaces part has the desired notifications enabled Daniel.
dwalby Posted October 12, 2018 Author Posted October 12, 2018 @Daniel Dekel I've checked both of these, I'm the owner and member of the Problem Management Workspace and notification settings are as above.
Daniel Dekel Posted October 12, 2018 Posted October 12, 2018 @dwalby is it possible that you have another tab opened in these two workspaces? That would dismiss the notification straight away. I can't think of another reason that will happen. Daniel.
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