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will.good

Hornbill Users
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    247

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Topics posted by will.good

  1.  

    Last updated date field

    By will.good, in Service Manager

      
    • 3 replies
    • 474 views
  2.  

    Reporting on Users Custom Fields (Attributes)

    By will.good, in Service Manager

    • 2 replies
    • 322 views
  3.  

    Delete an Update

    By will.good, in Service Manager

    • 1 reply
    • 402 views
  4.  

    Email Routing

    By will.good, in System Administration

    • 6 replies
    • 493 views
  5.  

    Dual Claim SSO

    By will.good, in System Administration

    • 1 reply
    • 432 views
  6.  

    Links on Bulletins

    By will.good, in Service Manager

    • 2 replies
    • 296 views
  7.  

    Visibility of Service Desk Tickets

    By will.good, in Service Manager

      
    • 2 replies
    • 423 views
  8.  

    Max Step Count

    By will.good, in Business Process Automation

    • 1 reply
    • 364 views
  9.  

    Notification Changes for Chat

    By will.good, in Live Chat

      
    • 2 replies
    • 542 views
  10.  

    Send Resolution email if resolution visibilty is customer

    By will.good, in Service Manager

    • 4 replies
    • 355 views
  11.  

    Default Pasted Text Colour

    By will.good, in Service Manager

    • 1 reply
    • 308 views
  12.  

    Showing Email Info on Timeline

    By will.good, in Service Manager

    • 1 reply
    • 291 views
  13.  

    Customer Information

    By will.good, in Service Manager

    • 1 reply
    • 345 views
  14.  

    Email rule to move once SR logged

    By will.good, in Service Manager

    • 4 replies
    • 393 views
  15.  

    Reopen if Email Received

    By will.good, in Service Manager

    • 0 replies
    • 253 views
  16.  

    Resolution Email

    By will.good, in Service Manager

    • 3 replies
    • 468 views
  17.  

    Show Attributes on Customer Tab

    By will.good, in Service Manager

    • 2 replies
    • 322 views
  18.  

    Update Visibility

    By will.good, in Service Manager

    • 2 replies
    • 462 views
  19.  

    Auto Set Closure Category

    By will.good, in Service Manager

    • 3 replies
    • 486 views
  20.  

    Hornbill Logo

    By will.good, in Employee Portal

    • 4 replies
    • 954 views
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