Notification Changes for Chat

[will.good]

Hi,

In addition to the current yellow 'New Chat started by X' and the noise it makes, we would ideally require the option to turn both the sound / Hornbill and Desktop notifications on for all messages in the chat that the advisor has taken. There are instances where the advisor may be working on another window/screen and may miss the chat as there is no notifications currently 

[James Ainsworth]

Hi @will.good

I've moved your post over to the Live Chat app topic. This will help assure that your suggestion is seen by the Live Chat team.  

Regards,

James

[TrevorHarris]

Hi Will,

Thanks for the request, we would like to add desktop/popup notification for all chat messages but unfortunately it is not planned in the immediate futures and do not have a timescale for it at the moment.

Thanks

Trevor