will.good Posted April 25, 2022 Posted April 25, 2022 Hi, I'm certain there used to be an option to delete a timeline update that was posted by an agent? Has this been removed, as I can't seem to be able to find this setting anymore. Is there any role that can be given to admins/super users to enable this?
James Ainsworth Posted April 25, 2022 Posted April 25, 2022 Hi @will.good The main update can't be deleted, however someone with the Super User Role can edit an update. You can edit your own Update You can edit and delete your own comments under an Update With the Super User Role you can edit any Update With the Super User Role you can edit or delete any comment under an Update. I hope that helps. 1
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