Jump to content

Daniel Dekel

Hornbill Developer
 View Profile  See their activity

  • Posts

    1,385

  • Joined

  • Last visited

  • Days Won

    66

 Content Type 

Everything posted by Daniel Dekel

  1. Daniel Dekel
    Hi @samwoo, If i understand right, what you need is to select from a list of sites that the user belongs to (based on company/organisation) and if the user does not belong to any organisation, then display all sites? Daniel
  2. Daniel Dekel
    Hi @samwoo, The change has been made and now you can define a default calendar to be used in Activities. For Activities, it will display the non working days based on the selected calendar (set in the Collaboration Application Setting: app.defaultCalendar) In the future, we will allow setting an individual calendar per user in case they work in a different zone. Activities will display a warning if you select a non working day, but will still allow selecting it. Regarding the Progressive Capture, it was implemented in the Collaboration Core and now it needs to be enabled in the Admin Tool. Will let you know when is ready. Enjoy! Daniel.
  3. Daniel Dekel
    Hi @SJEaton, The Collaboration Core is what you may call to the Hornbill App, the one you or any other user (analyst) would login to and use every day (live.hornbill.com/...) The other two are the Customer Portal and the Service Portal. By the way, we are looking at the problem with the icons, will probably have a fix relatively fast. Kind regards, Daniel.
  4. Daniel Dekel
    Hi @samwoo, I'll look in to the line break problem, it should be simple to fix. Regarding the wiki for the email, i'll speak to the platform team as this is a separate implementation. We'll get back to you about this. Thanks, Daniel.
  5. Daniel Dekel
    Hi @HGrigsby, The notification will apear each time you get in to a new machine, this is because the information (backup) is stored against the machine. That's why for security it asks you. Once it asked you once, it will not ask you again on that machine (unless you clear all your browsing cache). A new option in coming soon that completely disables the features for all your machines if it keeps on bothering you. Thanks, Daniel.
  6. Daniel Dekel
    Hi @Darren Rose, The Contracts feature is still a Beta feature and it does not have an import capability. If you still would like to import the contracts, you will need to speak to our Profesional Services department and it will be a chargeable job. Daniel.
  7. Daniel Dekel
    Hi @Martyn Houghton, We already have a change to do this, basically, the Global search will automatically select the workspace that you are on, so it will only search on that one. We still have other priorities, but it will come. Thanks, Daniel.
  8. Daniel Dekel
    @samwoo I was informed that it was just added to the platform, so you will probably be able to see it in a week or two ;-)
  9. Daniel Dekel
    @samwoo, that part is in the Service Manager. Let me speak to the team to look at that. Daniel.
  10. Daniel Dekel
    @samwoo where are you sending the email from?
  11. Daniel Dekel
    Hi @HGrigsby, Are you working with a special configuration of the browser? What browser is it? This will happen if you keep clearing the browser's cache every day. Is that the case? Thanks, Daniel.
  12. Daniel Dekel
    Hi @samwoo the change is in LIVE already
  13. Daniel Dekel
    @Lyonel, then in that case it will because the backups are stored in the Local Storage of the browser. In the IE it appears as "Website Data".
  14. Daniel Dekel
    @Lyonel When you refresh the page (f5) do you get it every time in IE11? In what cases do you get the prompt?
  15. Daniel Dekel
    Hi @Dan Munns, The option in the profile "Is my personal computer" is the one to turn it ON and OFF. The label is wrong and we will correct this. Can you ask your colleague what browser is he using? The other possible reason could be that he is using the browser in Incognito Mode. That mode starts the browser without cookies nor data storage, where we are saving this setting. Let me know, Daniel
  16. Daniel Dekel
    @samwoo, you are right, I was probably using our "local" language. Our next build is under testing and will be pushed to live in the next few days, so no new code can be added to this one. The new wiki feature will be added to the following build. No major release (for now) ;-) Thanks, Daniel.
  17. Daniel Dekel
    Hi @samwoo, Yes, is fine ;-) . You will be able to see this working in the 2nd next release of collaboration core. Regarding the horizontal rule, is based on the same wiki mark-up definition. Use four dash chars in a new line. Outlook will also work in a similar way you you type four dashes so it might be OK for email. We'll have to see how it behaves. Also each email client will use a slightly different code. Anyway, first let's have the proper wiki mark-up and then we see how we go from there. Thanks, Daniel. P.S. Thanks @Dan Munns!
  18. Daniel Dekel
    Hi @samwoo, We can add the option of adding a : at the beginning of line and it will indent the same as a * or # but without the symbol ( https://www.mediawiki.org/wiki/Help:Formatting/en ).So I'll add that as @Dan Munns suggested. I'll let you know when it's done. Thanks, Daniel.
  19. Daniel Dekel
    @HHH, no, at the moment you can only select a template from the Collaboration Core, not in the Admin Tool. Also since the BPM is repeatable you have to create it only once.
  20. Daniel Dekel
    @HHH once you are in the Activity Templates view: You can either select one to update it or Save As New (duplicate) Or you can create a new one Hope this helps, Daniel.
  21. Daniel Dekel
    No @HHH, the functionality is quite straight forward. Is there something that you need help in?
  22. Daniel Dekel
    That is right @HHH, at the moment only a manager can create templates for everyone to use. But we did think about this and we will add later on an option for every user to have his own templates. Thanks, Daniel.
  23. Daniel Dekel
    Hehehe... I knew you were going to ask this @Keith ;-) We're busy with a few other things, but I "estimate" that in about a month you will have this in LIVE. Regards, Daniel.
  24. Daniel Dekel
    Hi @Keith, Thank you. Yes, we have already planned to extend this functionality to allow setting other properties of the activity like title, description, assignment and others. We just wanted to release the basics first but we will extend it. Thanks, Daniel.
  25. Daniel Dekel
    Thanks @Kelvin, I suggest to continue the BPM in the following post because templates are not related to this. Daniel.
×
×
  • Create New...