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SJEaton

Hornbill Users
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SJEaton last won the day on November 23 2017

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About SJEaton

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  1. Integration Call (Convert Date/Time)

    Hi @Victor, any luck with sussing this out? Sam
  2. Wait for Request Update Node not Waiting

    Hi @Martyn Houghton Thanks for the additional info. I think you are right though that I'm best to wait for the fix as this will mean a lot less work for me! Sam
  3. Integration Call (Convert Date/Time)

    Hi @Victor The BP is TEST Business Support - Minute Taker Request (with date conversion). See attached example of where it didn't work.
  4. Wait for Request Update Node not Waiting

    Hi @Martyn Houghton, just having another stab at this suggestion. I get the concept of the wait for status change node but I'm not quite sure how to configure this so that the status is updated by the linked request so that the primary request can then progress. Can you give me some further info to assist? Thanks Sam
  5. Integration Call (Convert Date/Time)

    Hi @James Ainsworth I've tried a few things but I'm not having any luck, it keeps returning 'undefined' in the email template Sam
  6. Hi All I'm trying to configure a workflow so that it takes the Date/Time entered in a question on the procap and converts it to the format dd/mm/yy hh:mm so that it looks nice in an autoemail that is then generated. I've done a similar thing before where I converted just the date (see attached) but can some please advise me what to enter in the input and output formats if the field I am converting is a date/time picker? Also if in this instance the custom field is h_custom_e do i just replace CustomFieldA with CustomFieldE in the example below? Thanks Sam
  7. Ok. I'll have to have a play as not 100% sure I understand how it will work Sam
  8. Access to Service Catalog Items

    So its supposed to be the same for when I log into the forum right?
  9. Hmmmm, I think I get what you are saying. Each catalog item has a different BP though? Sam
  10. Access to Service Catalog Items

    I keep getting an unexpected error occur when I try to log into the link you've provided?
  11. Details Designer - Date and Time Picker

    Yep all ok again, thanks @Steven Boardman
  12. ISSUE! Duplicate Labels on ProCaps

    All looks ok now, thanks @Steven Boardman
  13. Access to Service Catalog Items

    OK. Is there somewhere I can see what is on the development queue? Sam
  14. Multiple SLAs

    Thanks @James Ainsworth
  15. Details Designer - Date and Time Picker

    Thanks again @Steven Boardman
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