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will.good

Hornbill Users
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  • Posts

    251

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Topics posted by will.good

  1.  

    Raise Request for Archived User

    By will.good, in Service Manager

    • 5 replies
    • 345 views
  2.  

    Success site is down?

    By will.good, in General Non-Product Discussions

    • 2 replies
    • 1,933 views
  3.  

    Last updated date field

    By will.good, in Service Manager

      
    • 3 replies
    • 478 views
  4.  

    Reporting on Users Custom Fields (Attributes)

    By will.good, in Service Manager

    • 2 replies
    • 324 views
  5.  

    Delete an Update

    By will.good, in Service Manager

    • 1 reply
    • 407 views
  6.  

    Email Routing

    By will.good, in System Administration

    • 6 replies
    • 497 views
  7.  

    Dual Claim SSO

    By will.good, in System Administration

    • 1 reply
    • 434 views
  8.  

    Links on Bulletins

    By will.good, in Service Manager

    • 2 replies
    • 302 views
  9.  

    Visibility of Service Desk Tickets

    By will.good, in Service Manager

      
    • 2 replies
    • 435 views
  10.  

    Max Step Count

    By will.good, in Business Process Automation

    • 1 reply
    • 373 views
  11.  

    Notification Changes for Chat

    By will.good, in Live Chat

      
    • 2 replies
    • 545 views
  12.  

    Send Resolution email if resolution visibilty is customer

    By will.good, in Service Manager

    • 4 replies
    • 358 views
  13.  

    Default Pasted Text Colour

    By will.good, in Service Manager

    • 1 reply
    • 313 views
  14.  

    Showing Email Info on Timeline

    By will.good, in Service Manager

    • 1 reply
    • 292 views
  15.  

    Customer Information

    By will.good, in Service Manager

    • 1 reply
    • 352 views
  16.  

    Email rule to move once SR logged

    By will.good, in Service Manager

    • 4 replies
    • 397 views
  17.  

    Reopen if Email Received

    By will.good, in Service Manager

    • 0 replies
    • 255 views
  18.  

    Resolution Email

    By will.good, in Service Manager

    • 3 replies
    • 472 views
  19.  

    Show Attributes on Customer Tab

    By will.good, in Service Manager

    • 2 replies
    • 328 views
  20.  

    Update Visibility

    By will.good, in Service Manager

    • 2 replies
    • 464 views
  21.  

    Auto Set Closure Category

    By will.good, in Service Manager

    • 3 replies
    • 490 views
  22.  

    Hornbill Logo

    By will.good, in Employee Portal

    • 4 replies
    • 955 views
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