Joshua T M
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Posts
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Joined
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Last visited
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Enhancement Requests
Topics posted by Joshua T M
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API Call - com.hornbill.servicemanager/Requests?op=getCustomerRequests
By Joshua T M, in Integration Connectors, API & Webhooks
- api.hornbill.com
- api
- (and 1 more)
- 18 replies
- 4,162 views
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API Call - com.hornbill.servicemanager/RequestHistoricUpdates::read - queryName
By Joshua T M, in Integration Connectors, API & Webhooks
- api
- requesthistoricupdates
- (and 1 more)
- 21 replies
- 3,299 views
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- 3 replies
- 2,849 views
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- 12 replies
- 1,848 views
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API no longer allows retreval of attachments thumbnails.
By Joshua T M, in Integration Connectors, API & Webhooks
- 19 replies
- 1,617 views
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- 8 replies
- 1,353 views
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- 2 replies
- 1,289 views
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- 4 replies
- 1,261 views
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Scheduled Database Direct Query
By Joshua T M, in System Administration
- schedule
- database direct
- (and 1 more)
- 3 replies
- 1,239 views
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No Matching GotoIf found... - PCF Issue when creating incident from Email (Build 1958)
By Joshua T M, in Service Manager
- build 1958
- pcf
- (and 1 more)
- 8 replies
- 1,215 views
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- 1 reply
- 1,189 views
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smGetRequests & searchFilter - A recent update stopped a smGetRequests query returning Custom Fields, Organisation name and Customer name.
By Joshua T M, in Integration Connectors, API & Webhooks
- 5 replies
- 1,089 views
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- 4 replies
- 962 views
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- 2 replies
- 894 views
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All Services are visable to all end users and customers reguardless of being on the subscribers list.
By Joshua T M, in Service Manager
- 2 replies
- 572 views
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Permanent failure delivering message to target recipient. Status set to 'failed' - Email
By Joshua T M, in Service Manager
- 3 replies
- 338 views
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- 3 replies
- 312 views
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- 6 replies
- 298 views
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- 1 reply
- 288 views
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Intermittent Email Failure - Sending to Customers fail due to MC and SPF checks to domains intermittently.
By Joshua T M, in System Administration
- 4 replies
- 224 views