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Joshua T M

Hornbill Users
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Topics posted by Joshua T M

  1.  

    smGetRequests & searchFilter - A recent update stopped a smGetRequests query returning Custom Fields, Organisation name and Customer name.

    By Joshua T M, in Integration Connectors, API & Webhooks

    • 5 replies
    • 1,083 views
  2.  

    Intermittent Email Failure - Sending to Customers fail due to MC and SPF checks to domains intermittently.

    By Joshua T M, in System Administration

    • 4 replies
    • 211 views
  3.  

    Permanent failure delivering message to target recipient. Status set to 'failed' - Email

    By Joshua T M, in Service Manager

    • 3 replies
    • 331 views
  4.  

    FAQ Portal Search no longer functions after update

    By Joshua T M, in Service Manager

      
    • 6 replies
    • 295 views
  5.  

    Sending an email from within a request sends duplicate emails

    By Joshua T M, in Service Manager

    • 1 reply
    • 281 views
  6.  

    FAQ - h_reference exposed on Service Portal

    By Joshua T M, in Service Manager

    • 3 replies
    • 309 views
  7.  

    API no longer allows retreval of attachments thumbnails.

    By Joshua T M, in Integration Connectors, API & Webhooks

    • 19 replies
    • 1,612 views
  8.  

    FAQ Image Links broken

    By Joshua T M, in Service Manager

    • 3 replies
    • 2,847 views
  9.  

    All Services are visable to all end users and customers reguardless of being on the subscribers list.

    By Joshua T M, in Service Manager

    • 2 replies
    • 571 views
  10.  

    Emails not sending to any addresses at one specific domain

    By Joshua T M, in Service Manager

    • 12 replies
    • 1,833 views
  11.  

    Customer Portal Password Reset Not Generating Email

    By Joshua T M, in Service Manager

    • 8 replies
    • 1,335 views
  12.  

    No Matching GotoIf found... - PCF Issue when creating incident from Email (Build 1958)

    By Joshua T M, in Service Manager

      
    • 8 replies
    • 1,210 views
  13.  

    Unable to execute the specified SQL query

    By Joshua T M, in System Administration

    • 4 replies
    • 1,253 views
  14.  

    Timesheet Updates - Page timeout

    By Joshua T M, in Timesheet Manager

    • 1 reply
    • 1,188 views
  15.  

    FAQ - Translation of FAQ changes "Default" language

    By Joshua T M, in Service Manager

    • 4 replies
    • 960 views
  16.  

    505 - Bad Gateway - Service Outage

    By Joshua T M, in Service Manager

    • 2 replies
    • 890 views
  17.  

    API Call - com.hornbill.servicemanager/Requests?op=getCustomerRequests

    By Joshua T M, in Integration Connectors, API & Webhooks

      
    • 18 replies
    • 4,151 views
  18.  

    Scheduled Database Direct Query

    By Joshua T M, in System Administration

      
    • 3 replies
    • 1,234 views
  19.  

    API Call - com.hornbill.servicemanager/RequestHistoricUpdates::read - queryName

    By Joshua T M, in Integration Connectors, API & Webhooks

      
    • 21 replies
    • 3,289 views
  20.  

    Adding Custom Logo to Services

    By Joshua T M, in Service Manager

      
    • 2 replies
    • 1,283 views
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