Gerry Posted July 11, 2019 Share Posted July 11, 2019 1 hour ago, Nick Brailsford said: Hi Gerry, When would be a good time to have a look at this? Nick Hi Nick, Can I suggest when we have the initial preview of ITOM capabilities in place so we have some content within which to discuss? Gerry Link to comment Share on other sites More sharing options...
Nick Brailsford Posted July 11, 2019 Author Share Posted July 11, 2019 25 minutes ago, Gerry said: Hi Nick, Can I suggest when we have the initial preview of ITOM capabilities in place so we have some content within which to discuss? Gerry Makes perfect sense, any indication on its release? Link to comment Share on other sites More sharing options...
HGrigsby Posted July 23, 2019 Share Posted July 23, 2019 We are also interested in learning more about this, could we be included please? thanks Helen Link to comment Share on other sites More sharing options...
Keith Posted August 5, 2019 Share Posted August 5, 2019 +1 Link to comment Share on other sites More sharing options...
Gerry Posted August 8, 2019 Share Posted August 8, 2019 Hello Everyone, I just wanted to post an update to let you know about our progress with ITOM, we are very close to releasing in preview to allow all those interested to learn more about ITOM and how we can help you automate and streamline your IT Operations. I was hoping that we would have been ready this week but thats turned out not to be the case, a couple of other priorities needed our attention. I am on leave from next week until the end of August and we have others on leave to, so my intention is to open up the preview in September to you, this conveniently gives us some time to do a little polishing, we are hoping you will love what we have done so far as much as we do, we think there is huge potential here and we want to be there every step of the way to help make that happen. In summary, the early preview and current status look like this: - Site Integration Services are implemented, its a simple one-click deploy to your server(s) and forget, software updates are fully automatic and all managed from the Hornbill admin console. We have created the first version of our Package Creator, this UI tool lets you package up files, scripts and other such stuff for deployment and execution. Once you have designed your package, you can publish ready for use in your instance, all simple point and click operations. We have created an all-new Runbook creator/editor, just like our BPM and ProCap, its a graphical tool to allow you to draw your automation flows, make decisions pass variables between processes and so on. As well as IT Automations you have Hornbill Automations and Cloud Automations. Our cloud automations cover numerous cloud platforms including Amazon and Microsoft so you can full manage all aspects of your cloud estate. We have created a new discovery tool, for computer discovery, including hardware specs, serial numbers, installed software and operating system options and network information, this automatically discovers and populates our Inventory database which allows you to automate any discovered device you choose as a managed device. A real time job queue allows you to monitor running jobs, view the status of previously run jobs and so on A Job Scheduler, allows you to schedule one-off and periodic jobs and run books We are currently building some baseline content (packages) to give you a quick-start to do common things like AD account creation, updates, password resets and so on, just like our commitments to build integrations in iBridge we are committing to create lots of content for ITOM over the coming months. While the main substance of the initial ITOM capability is now complete, we are doing a little polishing, ironing out the last few wrinkles. I will post another update in the first week in September to keep you all informed, so please watch this space. I have added a couple of screenshots below to wet your appetite. 2 2 Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted August 8, 2019 Share Posted August 8, 2019 @Gerry This is excellent news.....we're very excited and chomping at the bit to see what's coming! We have a lot of big ideas and plans about what might be possible, so roll on September! Good stuff..... Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted August 8, 2019 Share Posted August 8, 2019 @Gerry thank you for the feedback, I'll be in first line!!! 2 2 Link to comment Share on other sites More sharing options...
samwoo Posted August 8, 2019 Share Posted August 8, 2019 Exciting times ahead! Also, have a good break @Gerry! 1 Link to comment Share on other sites More sharing options...
Aaron Summers Posted August 8, 2019 Share Posted August 8, 2019 53 minutes ago, Giuseppe Iannacone said: @Gerry thank you for the feedback, I'll be in first line!!! We would be fighting over it for being the first in the line! have a good break @Gerry! Aaron 1 2 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted August 29, 2019 Share Posted August 29, 2019 Great news, we are still interested to be part of this early adoption programme Link to comment Share on other sites More sharing options...
Dan Munns Posted September 16, 2019 Share Posted September 16, 2019 Hi @Gerry, Any update on this? Link to comment Share on other sites More sharing options...
Gerry Posted September 16, 2019 Share Posted September 16, 2019 @Dan Munns et al, we are still finalising functionality, its been a little more complicated to wrap up than I expected, I would suggest another 2-3 weeks and we will have a preview for those of you that want an initial look/play. Watch this space... Gerry 2 2 Link to comment Share on other sites More sharing options...
clampj Posted September 19, 2019 Share Posted September 19, 2019 This sounds really interested and something that would be really good for us so if we can be included as an early adopter that would be great. Thanks J Link to comment Share on other sites More sharing options...
David_Wilson Posted September 19, 2019 Share Posted September 19, 2019 Very exciting development and something we'd really be interested in. If we could also be included in the early adopters that would be excellent. Many thanks David Link to comment Share on other sites More sharing options...
AndyGilly Posted September 20, 2019 Share Posted September 20, 2019 Hi Team, we at Wessex would be really keen to be involved in any early adopter program in the ITOM space, if there is still an opportunity? thanks Andy Link to comment Share on other sites More sharing options...
Gerry Posted September 22, 2019 Share Posted September 22, 2019 @AndyGilly @David_Wilson @clampj Yes of course, you are most welcome, we would love to have you all involved, thank you for your interest. Gerry Link to comment Share on other sites More sharing options...
yelyah.nodrog Posted September 25, 2019 Share Posted September 25, 2019 @Gerry Get it in before i go on Maternity leave pleaseeee! Lol I don't want to go away for a year and never have played with it! H Link to comment Share on other sites More sharing options...
Adam@Greggs Posted September 25, 2019 Share Posted September 25, 2019 We'd certainly be interested in joining as an early adopter. We've got a number of tasks both at sites and in the shops themselves so think it would be of massive benefit. Link to comment Share on other sites More sharing options...
Stephen.whittle Posted October 14, 2019 Share Posted October 14, 2019 Hi @Gerry any update on the timeline for release even in an beta capacity? We're keen to push on with the on-prem integrations. Link to comment Share on other sites More sharing options...
Gerry Posted October 16, 2019 Share Posted October 16, 2019 All, Just quick update, I do want to keep you all informed. We have reached a point where we are feature complete and are working through our testing/QA. We are very happy with the initial feature set, but we are still working on establishing an automated test regime, we do not ye feel we have something that is robust enough to unleash into our customers environments, we are not far away but we want to be happy that we have good test coverage and good quality logging for when things do not work as expected. In summary, we are close but not quite ready, it is a matter of weeks, I know I have been saying that, but it is honestly getting closer, we (I) just under-estimated the level of detail in this project, having worked in a single known environment (our cloud environment) for so long now, building software to work in any customer environment is quite a different thing, and something we had forgotten about to a large extent. Please bear with us, I know that you will like what we have built. Thanks, Gerry 3 Link to comment Share on other sites More sharing options...
Stephen.whittle Posted October 18, 2019 Share Posted October 18, 2019 I'm sure it will be worth the wait! Can anything re the pricing be published yet? We could be getting started on securing investment in anticipation for the general release. Link to comment Share on other sites More sharing options...
Gerry Posted November 20, 2019 Share Posted November 20, 2019 Hi All, Finally (you are probably all saying).... Gerry 1 Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted November 20, 2019 Share Posted November 20, 2019 @Gerry Already Joined the webinar! I can't wait Gerry for the next 3 December PS) is there a way to fast forward the time? LOL 1 Link to comment Share on other sites More sharing options...
Adambingley Posted November 20, 2019 Share Posted November 20, 2019 Very interested, I've registered for the Technical session! 1 Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted November 20, 2019 Share Posted November 20, 2019 @samwoo why are you taking so long?!? 1 Link to comment Share on other sites More sharing options...
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