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Adam@Greggs

Hornbill Users
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About Adam@Greggs

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  1. Resolved for us - thanks for the swift resolution. Thanks also to P. Nordqvist for getting the first post in nice and early - saved us trying to diagnose anything
  2. This is affecting us as well - glad to hear it's nothing I've done.... There was an update at 3pm yesterday.
  3. We have a problem with two of our folders in the email function of Service Manager. We setup an auto responder, but due to issues with what the system that was sending the alerts that we wanted to log, we've ended up with 377,000 emails in our Deleted and Sent Items folder. I can't empty the folders as it loses connection, but I can move the emails in batches of 500 to another folder and empty that folder. Is there any way to select larger batches of email or is it a case of opening a ticket to have it cleared?
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