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Damien Lynn

Hornbill Users
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Topics posted by Damien Lynn

  1.  

    Search for Co-workers is broken

    By Damien Lynn, in Service Manager

    • 1 reply
    • 63 views
  2.  

    Service Catalogue - Changing Service Request to Incident

    By Damien Lynn, in Service Manager

    • 6 replies
    • 148 views
  3.  

    Putting a ticket on hold a date provided in Capture Answer

    By Damien Lynn, in Business Process Automation

    • 2 replies
    • 184 views
  4.  

    Can Analysts be given ability to close any other teams Activities

    By Damien Lynn, in Service Manager

    • 3 replies
    • 174 views
  5.  

    Analysts unable to change Details field if customer logs ticket

    By Damien Lynn, in Service Manager

    • 3 replies
    • 178 views
  6.  

    Device attributes enhancement in Asset Management

    By Damien Lynn, in Service Manager

      
    • 2 replies
    • 159 views
  7.  

    Asset Fields Enhancement

    By Damien Lynn, in Service Manager

      
    • 3 replies
    • 209 views
  8.  

    Naming Hyperlinks in Intelligent Capture questions.

    By Damien Lynn, in Progressive Capture

      
    • 2 replies
    • 372 views
  9.  

    My Dashboard button is not showing for some Analysts

    By Damien Lynn, in Service Manager

    • 3 replies
    • 337 views
  10.  

    Email notification to Analysts when tickets get manually passed to them

    By Damien Lynn, in Service Manager

      
    • 4 replies
    • 487 views
  11.  

    External Authorisation Lifespan query

    By Damien Lynn, in Business Process Automation

      
    • 1 reply
    • 384 views
  12.  

    Hornbill Categories look different for Basic/User profiles

    By Damien Lynn, in Employee Portal

    • 2 replies
    • 457 views
  13.  

    Portal styling

    By Damien Lynn, in Employee Portal

    • 1 reply
    • 9,019 views
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