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TomW

Hornbill Users
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Topics posted by TomW

  1.  

    Scheduled change requests showing conflicting date formats in Timeline

    By TomW, in Service Manager

    • 4 replies
    • 110 views
  2.  

    Passing 'User prompted input' values when using the 'reporting' APIs

    By TomW, in Integration Connectors, API & Webhooks

      
    • 4 replies
    • 1,208 views
  3.  

    Retrieving a list of scheduled requests using the Hornbill API

    By TomW, in Integration Connectors, API & Webhooks

    • 2 replies
    • 335 views
  4.  

    How do I retrieve a report using the API

    By TomW, in Integration Connectors, API & Webhooks

    • 5 replies
    • 1,507 views
  5.  

    Is it possible to auto-close a request after a certain time

    By TomW, in Service Manager

    • 2 replies
    • 790 views
  6.  

    How do I retrieve a report using the API?

    By TomW, in Integration Connectors, API & Webhooks

    • 1 reply
    • 896 views
  7.  

    Problems using the Hornbill Report Runner

    By TomW, in Service Manager

    • 4 replies
    • 1,022 views
  8.  

    Is it possible to retrieve a report using the Hornbill API

    By TomW, in Service Manager

    • 2 replies
    • 1,033 views
  9.  

    Calculating time spent working on a request/call

    By TomW, in Service Manager

    • 4 replies
    • 1,081 views
  10.  

    DIfferences in date values - one stored in GMT, the other in BST

    By TomW, in Service Manager

      
    • 4 replies
    • 1,114 views
  11.  

    Active Tasks for Closed Calls

    By TomW, in Service Manager

      
    • 2 replies
    • 1,119 views
  12.  

    Problems calculating percentages using sub-queries

    By TomW, in Service Manager

      
    • 3 replies
    • 1,176 views
  13.  

    Searching for tasks assigned to specific user

    By TomW, in Service Manager

      
    • 2 replies
    • 900 views
  14.  

    Linked incidents and change requests

    By TomW, in Service Manager

      
    • 3 replies
    • 1,263 views
  15.  

    Searching items that appear in the Timeline

    By TomW, in Service Manager

      
    • 2 replies
    • 1,000 views
  16.  

    Show Excel charts in Widget

    By TomW, in Service Manager

      
    • 2 replies
    • 1,247 views
  17.  

    Is there a way to check if a change request has been re-scheduled?

    By TomW, in Service Manager

    • 2 replies
    • 908 views
  18.  

    How can I find requests that are associated with a particular asset?

    By TomW, in Service Manager

      
    • 3 replies
    • 1,157 views
  19.  

    Record States that are not 0, 1 or 2

    By TomW, in Service Manager

    • 5 replies
    • 1,380 views
  20.  

    Question about font sizes in Widgets

    By TomW, in Service Manager

    • 13 replies
    • 2,069 views
  21.  

    Is possible to re-direct to another URL when clicking on Widget

    By TomW, in Service Manager

      
    • 0 replies
    • 636 views
  22.  

    Reports using SQL Schema Designer with fixed date

    By TomW, in Service Manager

    • 2 replies
    • 934 views
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