Jump to content

Search the Community

Showing results for tags 'linked calls'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Hornbill Platform and Applications
    • Announcements
    • Blog Article Discussions
    • General Non-Product Discussions
    • Application Beta Program
    • Collaboration
    • Service Manager
    • Project Manager
    • Supplier Manager
    • Customer Manager
    • Document Manager
    • Configuration Manager
    • Timesheet Manager
    • Live Chat
    • Board Manager
    • Mobile Apps
    • System Administration
    • Integration Connectors, API & Webhooks
    • Performance Analytics
    • Hornbill Switch On & Implementation Questions
  • About the Forum
    • Announcements
    • Suggestions and Feedback
    • Problems and Questions
  • Gamers Club's Games
  • Gamers Club's LFT

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start








Website URL





Found 3 results

  1. Hi All, Am I losing my marbles, or am I missing a way to automatically link calls to a Problem, or change through the BPM?? I know we can update linked calls, however I have a Catalogue that when used needs to automatically link the call to a Problem we have logged.... Josh
  2. I am trying create a report to show incidents that are linked to a change request. I know that you can link incidents and requests using 'Linked Services' within an incident, but I can't figure out how to show these links when generating a report. I have tried banging my head on the desk but this doesn't work either! Please could you offer me some advice? Thanks
  3. Hi, Where can I find out the number of users that have clicked the 'Me Too' button on the portal and the number of linked calls for a problem? I'd like to be able to report on it for our monthly reports and also display in a list of open problems in a dashboard Thanks, Pete
  • Create New...