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katy_palmer

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Topics posted by katy_palmer

  1.  

    Can you use an intelligent capture or business process on the employee portal to identify the call class

    By katy_palmer, in Service Manager

    • 0 replies
    • 157 views
  2.  

    Enhancement request: Ability to add holiday exclusions to multiple calendars at once

    By katy_palmer, in Service Manager

      
    • 0 replies
    • 37 views
  3.  

    Enhancement request: Service Portfolio/support teams

    By katy_palmer, in Service Manager

      
    • 7 replies
    • 134 views
  4.  

    Enhancement request: User ID

    By katy_palmer, in Service Manager

      
    • 1 reply
    • 51 views
  5.  

    Reporting - against calls updated by email/created from email

    By katy_palmer, in Reporting

      
    • 2 replies
    • 1,437 views
  6.  

    Use of Simple List - default display names

    By katy_palmer, in Service Manager

      
    • 0 replies
    • 21 views
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