katy_palmer Posted April 17 Share Posted April 17 Is it possible to request a enhancement to the support teams element of the service portfolio within service manager? If you are a organisation with multiple support teams it is so time consuming to add each one individually and not being able to add multiples in this text box. Link to comment Share on other sites More sharing options...
Berto2002 Posted April 19 Share Posted April 19 +1 for convenience but we don't alter it often Link to comment Share on other sites More sharing options...
samwoo Posted April 19 Share Posted April 19 +1 Link to comment Share on other sites More sharing options...
Steve Giller Posted April 19 Share Posted April 19 Unless I'm misunderstanding, I'm pretty sure you can do this ... Link to comment Share on other sites More sharing options...
katy_palmer Posted April 22 Author Share Posted April 22 @Steve Giller thank you, would be a lot easier if this was radio button, the current way is a little painful Link to comment Share on other sites More sharing options...
Steve Giller Posted April 22 Share Posted April 22 I'm not sure I understand the request, here. A radio button presents a list of options and allows you to select exactly one - the initial request was about adding multiple teams so a radio button seems like the least suitable option. If you're asking for a list of your Teams to select from, we have Customers with hundreds of teams to choose from and any kind of list would be completely unusable for them in this area. Link to comment Share on other sites More sharing options...
katy_palmer Posted April 22 Author Share Posted April 22 apoliogies@Steve Giller, I meant checkbox - where you can select one or more! Link to comment Share on other sites More sharing options...
Steve Giller Posted April 22 Share Posted April 22 Then the second scenario applies; while possible, this method is not practical. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now