Jump to content

RIchard Horton

Hornbill Users
 View Profile  See their activity

  • Posts

    65

  • Joined

  • Last visited

 Content Type 

Topics posted by RIchard Horton

  1.  

    Service ID and Catalogue ID

    By RIchard Horton, in Service Manager

    • 7 replies
    • 1,045 views
  2.  

    Password Cyber Essentials MFA

    By RIchard Horton, in System Administration

    • 7 replies
    • 677 views
  3.  

    Suspend to work on 24 hr clock rather than WTC

    By RIchard Horton, in Service Manager

    • 11 replies
    • 533 views
  4.  

    Knowing when a Resolved ticket gets a notification reply

    By RIchard Horton, in Service Manager

    • 7 replies
    • 449 views
  5.  

    Create Mailbox Folder

    By RIchard Horton, in Collaboration

    • 8 replies
    • 651 views
  6.  

    Download of ticket detail

    By RIchard Horton, in Service Manager

    • 3 replies
    • 348 views
  7.  

    Extract info from a reply to a ticket (Business Process)

    By RIchard Horton, in Service Manager

    • 5 replies
    • 511 views
  8.  

    Combining Board Manager with Business Process Workflow

    By RIchard Horton, in Board Manager

    • 6 replies
    • 1,004 views
  9.  

    Parameters for Hornbill Automation - Update Customer on a Request. And Wiki guidance

    By RIchard Horton, in Service Manager

    • 3 replies
    • 591 views
  10.  

    Board Manager Basics

    By RIchard Horton, in Board Manager

    • 5 replies
    • 1,087 views
  11.  

    Emails to closed ticket no-reply response

    By RIchard Horton, in Service Manager

    • 3 replies
    • 1,020 views
  12.  

    Deleting Contacts

    By RIchard Horton, in Collaboration

    • 3 replies
    • 1,252 views
  13.  

    Request Category not available in Request List ?

    By RIchard Horton, in Service Manager

    • 5 replies
    • 1,100 views
  14.  

    Retrieve a Contact Record in the Business Process

    By RIchard Horton, in Collaboration

    • 2 replies
    • 968 views
  15.  

    Business Process checking for existence of contact

    By RIchard Horton, in Service Manager

    • 0 replies
    • 661 views
  16.  

    Automatic Reopen

    By RIchard Horton, in Service Manager

    • 5 replies
    • 1,098 views
  17.  

    LAst Updated By to be selectable for Request list

    By RIchard Horton, in Service Manager

    • 5 replies
    • 931 views
  18.  

    Notifications for CC's

    By RIchard Horton, in Service Manager

    • 1 reply
    • 708 views
  19.  

    Basic help question

    By RIchard Horton, in Business Process Automation

    • 3 replies
    • 1,100 views
×
×
  • Create New...