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Create Mailbox Folder


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This feels basic but I'm not seeing how to do it. I want to create a folder to sit alongside Inbox Sent Drafts etc in an existing Mailbox. This is as I want to clear out the Inbox but not delete everything that's in it. It's been done before (I can see a folder we have created though that was for auto-routing rather than lift-and-shift) but I'm not seeing options in the mailbox for doing this. 

Thanks

Richard

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24 minutes ago, RIchard Horton said:

even when I log in as Admin

The availability of the Create button is linked to your Mailbox rights, it's nothing to do with the Admin role.

You will need to assign (after creating, if necessary) a Role with the Can Create Folder right selected.

image.png

 

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That worked thank you. The Move to Folder option also works. However even if I've selected multiple messages it only seems to select the first one. And there doesn't seem to be a select all option. Is there a quicker way than moving one at a time (maybe another setting I've not done)

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Richard,
Thanks for the reply. Its likely you are using the wrong set of menu items. The first set (in Red in image below) apply to the list of emails and will move multiple. The second set (above the message ) refer specifically to the mail being viewed

image.png

Kind Regards

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