AlexTumber

@Nikolaj if you run these 2 separate statements: SELECT COUNT(*) AS activeProjectTaskCount FROM h_sys_tasks WHERE h_obj_ref_urn = "urn:sys:entity:com.hornbill.projectmanager:Projects:60" AND h_state = 1 AND h_progress != 100 SELECT COUNT(*) AS activeMilestoneCount FROM h_project_project_milestones WHERE h_project_id = 60 AND h_status = "status.inProgress" Do either of them return any results?

@Nikolaj in the UI, attempt to cancel the project (so that it reproduces the error saying there are outstanding milestones and project tasks), then look in in the admin tool under the server service log and filter by sql. The system has to find a related record for that error to be shown. Hopefully this will show us what the issue is. Alex

@Nikolaj I suspect that there are still tasks associated to the project even though they are not showing in the UI. We saw this problem several months ago with selected projects. If you query the database for all project tasks that are associated to that project, how many are shown compared to what you see in the UI? Alex

@Nikolaj I will ask our development team to investigate. Alex

@Dan Munns thanks for your post. Our development team are aware of this issue and are still investigating. I believe the other issue you are thinking of is the rendering of the charts on the overview tab of a project. Hopefully it will be fixed soon. Alex

@Dan Munns thanks for your post. Yes our development team is currently adding this as an application option to make it consistent with the project view. It will be available in an upcoming update. Alex

@Nikolaj thanks for your post. Our development team are aware of the issue and are working on a fix for the bug. It will be fixed in the next Project Manager update. Alex

@Will J Douglas thanks for your post. As part of the integration work between Supplier and Service Manager, we will present a list of options based on the supplier that has been passed the request. This functionality will be introduced over the coming weeks. Alex

The latest build of Hornbill Project Manager (286) has been released to live.Change Log for this release are as follows: Fix Missing content when adding a programme card to a board

The latest build of Hornbill Project Manager (276) has been released to live.Change Log for this release are as follows: New Programme Management Status filters have been added to the following RAID tabs on a project: Assumptions, Issues and Dependencies Fix There was a scenario where certain users were unable to add/delete project attachments

Hi @Adrian Simpkins, sorry I missed this post completely. The timer in the top right is a plugin from Timesheet Manager. If you don't have the Timesheet Manager application installed you will never see this. When you enter a value here (and optionally specify a default category) the data is written directly into Timesheet Manager. The timer in the middle of the task/activity under the Complete/Time Spent headings is a field against the task. Anything recorded here is NOT written into Timesheet Manager. We are currently in the process of adding plenty of functionality into Timesheet Manager and this is one of those areas that needs to be 'cleaned up' as such. Hopefully this will change soon with more updates and hopefully this explains what is going on with this form. Alex

@Adrian Simpkins Yes I believe it will cause issues. Let me speak with our development team and see if we can add the required default categories so that you can set them for each request type accordingly. I can see the value for other customers in having this as well and also going forward I know this won't compromise the changes we are planning on making to timesheet categories. Alex

@Adrian Simpkins thanks for your post. It appears that they share the same field. Correct me if I'm wrong but what I think what you are looking for here is for separate default categories for 'Incident >> Request Update' and 'Service Request >> Request Update'. We plan on making significant changes to the way categories are defined and managed in future Timesheet Manager updates so I will feed this back to our development and product teams to make sure your requirement is met. Alex

@Martyn Houghton ok thanks I will ask our cloud team to take a look at the performance to see if we can get a better idea as to what is going on. Alex

@Hannah Stella thanks for your post. Our development team are aware of the issue and are currently investigating. We hope to have a fix for this issue shortly. Alex

@Tom Gilbert our development team have found and fixed the issue. The fix will be included in the next Project Manager update which is due shortly. Alex

@Martyn Houghton a new Timesheet Manager update is now available. Alex

The latest build of Hornbill Timesheet Manager (96) has been released to live.Change Log for this release are as follows: Fix Performance enhancements to the loading of existing timesheet values

@Tom Gilbert thanks for your post. I will ask our development team to investigate. Alex

@Martyn Houghton Our development team have identified a potential performance bottleneck and are currently working on a solution. As soon as this is available they will push out a new update for Timesheet Manager. Alex

@Jamie Talbot are you experiencing this error with all supplier contracts or just a specific one? Also, can I ask if the description you are providing is large (say more than 512 characters?) Alex

@Martyn Houghton not as far as I'm aware of but I will check with our development team. Alex

@Jamie Talbot thanks for your post. I will ask our development team to investigate this. Alex

@Martyn Houghton I'm pleased to say that Hornbill Supplier Manager is now generally available for all customers. Alex

Hi All, I'm pleased to announce that Hornbill Supplier Manager is now available for all customers. Please feel free to provide feedback through the usual channels. We hope you enjoy the latest addition to the Hornbill Application portfolio. Alex