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SimonSheldon

Hornbill Users
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  • Posts

    73

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Topics posted by SimonSheldon

  1.  

    Auto Assign and Assign to Creator

    By SimonSheldon, in Service Manager

    • 13 replies
    • 2,041 views
  2.  

    Service Portal - Change text

    By SimonSheldon, in Collaboration

    • 10 replies
    • 11,929 views
  3.  

    Creating Cost Centre In Organistion

    By SimonSheldon, in Integration Connectors, API & Webhooks

      
    • 9 replies
    • 1,757 views
  4.  

    Creating Charts/Dashboards

    By SimonSheldon, in Service Manager

      
    • 9 replies
    • 1,580 views
  5.  

    Advanced Task rights

    By SimonSheldon, in Service Manager

    • 8 replies
    • 1,314 views
  6.  

    Self Service Home Page image not displaying when Bulletins turned on

    By SimonSheldon, in Service Manager

    • 7 replies
    • 1,105 views
  7.  

    Change customer using Business Process

    By SimonSheldon, in Service Manager

    • 6 replies
    • 1,466 views
  8.  

    Escalation Notification error

    By SimonSheldon, in Service Manager

    • 3 replies
    • 965 views
  9.  

    Restrict logging of calls to 1st Line Analysts only

    By SimonSheldon, in Service Manager

      
    • 2 replies
    • 806 views
  10.  

    DocManager rights

    By SimonSheldon, in Document Manager

    • 2 replies
    • 1,304 views
  11.  

    Knowledge Management flag when logging on Self Service Portal

    By SimonSheldon, in Service Manager

    • 2 replies
    • 831 views
  12.  

    Logs for LDAP Data Import

    By SimonSheldon, in Integration Connectors, API & Webhooks

    • 2 replies
    • 965 views
  13.  

    LDAP import of users

    By SimonSheldon, in System Administration

    • 2 replies
    • 1,004 views
  14.  

    Online/Offline Analyst

    By SimonSheldon, in Service Manager

    • 1 reply
    • 827 views
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