Search the Community
Showing results for tags 'charts'.
Found 7 results
-
Following the latest updates I am unable to create new charts off of views. When attempting to create a chart an error flashes up when clicking save. Has anyone come across this or know the cause?
-
Morning all, Since the last manual update all of the charts we have on "My Dashboards" have gone blue? If anyone else experiencing this issue and is there a way to resolve it? Hayley. -
Is there a way to achieve the above as we have set up many views which include custom fields but you can't then create a chart based on the custom fields?
-
I'm trying to create a chart against a View on the Request List... View is working and when I then go to the chart tab I can create and show a preview of a chart but when I click Save a red error box flashes up for a micro second (too fast to read!) and the chart then isn't saved... if i close the edit box and go back to edit the view no charts are showing. Is there a log I can check to see what the error its throwing is? This does only appear to be happening to my login and I have |Full admin rights?!
-
Hi guys, Some of my colleagues reported some strange behaviour with charts in the "My Dashboard" view of the request list. Below is an email I received. " I have created my Hornbill dashboard beginning of April. It worked fine. Beginning of May I changed some of the criteria as some charts are supposed to only show the data of the current month. For example for zz-MES, I changed the date to 01/05/17 to only see the calls raised from the 1st of May: I checked the Chart, it seemed ok, clicked Save and Close. However the chart displayed in my dashboard is not updated. It looks as if the date has not been changed: In the Chart section, if I click on Edit then Save the Chart (without changing anything), the image changes: And I think that the chart on my dashboard is correct now: But for other charts it did not work. I had to do “Preview Chart” before saving as just Edit -> Save did not work. Why when I change the criteria the chart does not automatically take into account the new criteria? What is the rule so that the charts are updated correctly? (it seems a little bit random…)" Would anybody be able to share some knowledge on how this works exactly? I am quite puzzled too to be honest. Thanks!
-
Hi, I have a very strange rendering on my widget charts when I use the "stack" option but not the % one: As you can see the proportions are all messed up. If I use the % option, it looks much better (but this is not what I want!) Anyone else has the same issue?
-
Hi, Is it possible to force the labels on axis to be displayed horizontally? If "auto" is supposed to be horizontal display, then something does not quite work. Thanks
