SimonSheldon Posted July 30, 2019 Share Posted July 30, 2019 I keep getting the System Internal Context Escalation Notification error shown below - and no email is sent. The call has an owner and the setting is set with a valid email template... any ideas? Link to comment Share on other sites More sharing options...
Guest Chaz Posted July 31, 2019 Share Posted July 31, 2019 Looks like a defect to me, I'll get it raised with development Link to comment Share on other sites More sharing options...
SimonSheldon Posted July 31, 2019 Author Share Posted July 31, 2019 Thanks Chaz Link to comment Share on other sites More sharing options...
Guest Chaz Posted October 4, 2019 Share Posted October 4, 2019 @SimonSheldon having a bit of trouble replicating it. Could you confirm if the Request was assigned manually or perhaps the business process has automatically done that but has opted out of adding a timeline entry? Link to comment Share on other sites More sharing options...
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