Daniel
Hornbill Users-
Posts
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Joined
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Last visited
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Profiles
Forums
Enhancement Requests
Everything posted by Daniel
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It seems to work now. thank you @Daniel Dekel and @Victor for your help! Daniel
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Hi @Daniel Dekel, I have tasted it - the issue hasn't been resolved, unfortunately. thanks, Daniel
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@Daniel Dekel - email has been sent. thank you, Daniel
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if it could take up to few minutes that's fine - please do it now, if you can. Thanks @Daniel Dekel Daniel
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Hi @Daniel Dekel, I do exactly the same thing... I have tried in Google Chrome and Edge browser and Internet Explorer Thanks, Daniel
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Hi, when I am trying to add new widgets ("links" for instance) to the Main Page an error message pops up. Is anybody else having the same issue? Thanks Daniel
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Hi All, I am trying to create a new "view" in "Request List". When I drag and move one of the columns - it duplicates itself. Tested it in Google Chrome, Edge and Internet Explorer. Any ideas what is causing that problem please? Please see the attached pictures. Thanks Daniel
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Category - new icon won't appear until tab refreshing
Daniel replied to Daniel's topic in Service Manager
Hi Armando, yes, I can see the icon when I close and reopen the request a second or third time Thanks Daniel -
Hi, The new Category icon in a graphical Head's up Display won't appear until refreshing the tab in a browser. Is anybody having the same issue? Thanks Daniel after refreshing the tab:
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it seems to work for us. Thanks
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How to turn on "Automatic Backups" for Basic Users
Daniel replied to Daniel's topic in Collaboration
thank you @Daniel Dekel Daniel -
How to turn on "Automatic Backups" for Basic Users
Daniel replied to Daniel's topic in Collaboration
Hi James, yes, I was hoping that it will resolve the "disconnection" issue as per the attachment Thanks -
Hi All, I would like to turn on the "Automatic Backups" for Basic Users, but when I go to user's profile the "profile settings" are unavailable. I was expecting to see a cog symbol like for Standard Users. How can I turn on this option? Many thanks Daniel
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Hi Keith, it is up and running again thanks Daniel
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seems to be OK now. Thanks
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+1 for us too please
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Sometimes Customer Updates do not take the call off-hold
Daniel replied to samwoo's topic in Service Manager
Hi, ...the same problem, I have at least one call updated via an "email" with unchanged status - "On-Hold" thanks, Daniel -
+1