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Daniel

Hornbill Users
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Everything posted by Daniel

  1. It seems to work now. thank you @Daniel Dekel and @Victor for your help! Daniel
  2. Hi @Daniel Dekel, I have tasted it - the issue hasn't been resolved, unfortunately. thanks, Daniel
  3. @Daniel Dekel - email has been sent. thank you, Daniel
  4. if it could take up to few minutes that's fine - please do it now, if you can. Thanks @Daniel Dekel Daniel
  5. Hi @Daniel Dekel, this is what I get when trying to add new user visibility: thanks, Daniel
  6. Hi @Daniel Dekel, I do exactly the same thing... I have tried in Google Chrome and Edge browser and Internet Explorer Thanks, Daniel
  7. Hi, when I am trying to add new widgets ("links" for instance) to the Main Page an error message pops up. Is anybody else having the same issue? Thanks Daniel
  8. Hi All, I am trying to create a new "view" in "Request List". When I drag and move one of the columns - it duplicates itself. Tested it in Google Chrome, Edge and Internet Explorer. Any ideas what is causing that problem please? Please see the attached pictures. Thanks Daniel
  9. Hi Armando, yes, I can see the icon when I close and reopen the request a second or third time Thanks Daniel
  10. Hi, The new Category icon in a graphical Head's up Display won't appear until refreshing the tab in a browser. Is anybody having the same issue? Thanks Daniel after refreshing the tab:
  11. Hi James, yes, I was hoping that it will resolve the "disconnection" issue as per the attachment Thanks
  12. Hi All, I would like to turn on the "Automatic Backups" for Basic Users, but when I go to user's profile the "profile settings" are unavailable. I was expecting to see a cog symbol like for Standard Users. How can I turn on this option? Many thanks Daniel
  13. Hi Keith, it is up and running again thanks Daniel
  14. Hi, is anyone having issue with their instance? thanks
  15. Hi, We also can't access Hornbill thanks Daniel
  16. Hi, ...the same problem, I have at least one call updated via an "email" with unchanged status - "On-Hold" thanks, Daniel
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