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Daniel

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Everything posted by Daniel

  1. Daniel
    same here thanks Daniel
  2. Daniel
    Hi Hornbill Team, are there any plans to make the new AI Assist feature available in "Mail" section please? Update section: Mail section: Many thanks Daniel
  3. Daniel
    Hi Everyone, it looks like there is a problem with Single Sign On after the latest Hornbill update? Is anyone experiencing same issue? thanks Daniel
  4. Daniel
    @Adrian Simpkins try again please, it's working on my instance now Daniel
  5. Daniel
    same problem here
  6. Daniel
    it looks like is working again?
  7. Daniel
    Hi Everyone, same problem here
  8. Daniel
    We cannot load Hornbill any more. Also, we can see the old stock image instead of ours. Please can this be investigated? Thanks Daniel
  9. Daniel
    Hi @Steve, it is Organisation Record in Hornbill User profile
  10. Daniel
    it's back, fixed on our instance thanks
  11. Daniel
    Morning Hornbill Team, a dark mode doesn't seem to work anymore after the latest Hornbill update. We are getting this error message: Thanks Daniel
  12. Daniel
    Could we please have Department in the axis options in "My Dashboards" view charts? Thanks Daniel
  13. Daniel
    this is something we would like to have please.
  14. Daniel
    Hi @James Ainsworth, request page, column on the right where "service Level" section is: request page, top of the page where you can update a call: Intelligent Capture when you double-click any node: Business Process, double-click node and go to any drop-down list:
  15. Daniel
    any updates on dark mode improvements please? Thanks Daniel
  16. Daniel
    Hi @James Ainsworth, this is no longer an issue, thanks
  17. Daniel
    Hi @Martyn Houghton, yep, it's just appeared on our system Thanks Daniel
  18. Daniel
    Hi, is there any update on this one please? thanks Daniel
  19. Daniel
    Hi @James Ainsworth, could the development team have a look at Business Processes page too please? thanks
  20. Daniel
    Martyn, what about Service Manager? I have this in two places actually:
  21. Daniel
    Hi Martyn, it is called Entity Explorer now, I think, in Platform Configuration, under Advanced Tools: Daniel
  22. Daniel
    @Steve Giller "copy" option would be really helpful! This would be the best option for small number of items. thanks Daniel
  23. Daniel
    any update on this one please? thanks, Daniel
  24. Daniel
    +1
  25. Daniel
    Hi @Deen, all good - thank you Daniel
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