[Chat - what are peoples thoughts?]

Hello

I'm keen to hear from those that are using chat about how you're using it, and the benefits / problems you've had doing it. How many people are using chat? 

TIA

Darren

[Changing the Org on a Service Contract]

Hello,

I'm sure I'm missing something obivous, but if I create a Service Contract against the wrong organisation, how do I change it to the correct one? 

Thanks 

[Add to Board when adding a project task]

Hi

when creating a project activity, would it be possible to able to add to a project board at the same time, rather than having to go back into the activity and add to the board retrospectively? 

Thanks

darren 

[Boards in Project Templates]

Thanks @alextumber 

This would be a really useful feature for us managing projects going forward

[Boards in Project Templates]

Good Morning,

Would it be possible to add boards to project templates? 

I've setup a kanban style on a project to manage tasks, as per the below screenshot, but being able to add this is as part of the project template, including being able to assign templated tasks to the board and lane as part of the template, would be very useful. Using boards to assign tasks using the drag and drop feature is so much easier than having to open the tasks and change the assignee etc... 

Thank you

Darren

[Reporting on Project TAGS]

thanks, @alextumber It was the links table I was missing

[Reporting on Project TAGS]

Hi

I would like to report on the TAGS associated to a project. I've tried a few different ways this morning, but currently coming up short, so thought I'd reach out to the forum. 

I need to be able to do it as a report so that I can then use it in PowerBI.

Thanks

Darren 

[Supporting Teams]

Thanks for the update @James Ainsworth

 

[Supporting Teams]

Hello

Is there a way of reporting on the following changes? 

Changes to the supporting teams of a Service
Changes to membership of a Support Team

Thanks

Darren 

 

[Adding a project to a global board]

Tagging at last!

Sounds a good update coming. Hopefully it will be soon

[Adding a project to a global board]

Hi @alextumber are there any updates on when this feature will be enabled? 

[App Evaluation]

4 hours ago, Keith said:

@Gerry @AbdiH Not sure where to raise this so please move as appropriate.

I am at a point where I would like to re-evaluate the Project Manager app and this reminds me of something I wanted to suggest.

Many of us are evangelists for Hornbill within our own organizations and I think it would be beneficial if each organization/admin was given a free license for each of your apps in order to continue to evaluate them. This would allow us to keep abreast of app developments until such a time as appropriate for our adoption (as I'm hoping is the case for Project Manager). Could you give this some thought as to whether this would be something you would be prepared to facilitate and if so to what extent.

If this isn't something that is forthcoming soon can you advise the best approach for me to evaluate Project Manager?

 

Thanks

 

Keith

+1 for us too! 

[View - add Ticket summary]

That's great, thanks @Ryan

[View - add Ticket summary]

@Paul Alexander are our summaries added after the ticket has been logged, so therefore adding to the board at this point is before the summary is populated?? Make sense?? 

[View - add Ticket summary]

@Ryan that's ok. It did have a summary at point of logging. What I've just tested is that if I add a ticket to a board from the ticket interface, it displays the summary. However, if I add it to the board when I'm logging it (as in the screenshot), then it doesn't. 

[View - add Ticket summary]

Hi @RyanIt's how I see it, and I created the board and have full board manager rights

 

[View - add Ticket summary]

Hi @trevorharris they're being added through the interface and this is how it displays

[View - add Ticket summary]

Hi

When an Incident or SR is added to the board, can the card also display the summary? At the moment it's just the reference number, and having the summary visible would make visual management much easier

 

thanks 

[Adding a project to a global board]

Thank you for keeping me updated @alextumber Hopefully it won't be too much of a delay

[Drag and Drop]

@Lyonel appears it was just notes that couldn't be moved freely - cards you can

Hopefully, the limitation on cards can be removed

[Drag and Drop]

@trevorharris yes, apologies it appears to be only notes. If the limitation could be removed that would be great

thanks 

[Drag and Drop]

Would it be possible to be able to drag and drop notes and cards between lanes within a board? 

Thanks

Darren 

[Building a knowledge base?]

another +1 from us to link docs to services

[Adding a project to a global board]

This is a great addition, thanks @alextumber 

[project tasks gantt chart]

5 hours ago, Nikolaj said:

@alextumber a good feature would be also if we can see the dependencies of Tasks in the Gantt Chart like in MSProject the arrows..

thanks

Nikolaj

+1