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Steve G

Hornbill Developer
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Everything posted by Steve G

  1. Steve G
    We've just released a new package to the ITOM Package Library: Hyper-V The package contains the following operations that can be performed against VMs hosted on your on-premise Hyper-V instances: Start VM Stop VM Suspend VM Resume VM Restart VM Save VM Checkpoint VM Remove VM Snapshot Enable VM Resource Metering Measure VM The package will be available to install from the all-new Package Library, when this hits your instance later this week! If you have any questions, or suggestions of additional operations for this package, then please let us know here! Thanks, Steve
  2. Steve G
    HI @Gary@ADL, I've not used Qlik before, but you can use the Hornbill Data Export Tool to export data. Basically the tool will run a report on your Hornbill instance to collate the necessary data, wait for the report to complete then pull the report data CSV down to the machine that the tool is running on. You can then import the CSV data in to Qlik. Cheers, Steve
  3. Steve G
    Hi @Martyn Houghton, Was a 5 minute job so squeezed it in before the end of the week Cheers, Steve
  4. Steve G
    What's Changed Cloud Automation Integrations for Jira and Jira Cloud - Comment Issue and Update Issue integrations now return a status output parameter
  5. Steve G
    What's New Cloud Automation Integrations for OneDrive - Create Shared Link What's Changed Cloud Automation Integrations for OneDrive - Share Drive Item - updated logic to attempt to get permission ID from shares endpoint when the Microsoft API doesn't provide it back when the permission is created.
  6. Steve G
    Hi @Martyn Houghton, I've added this to the list, will let you know once done. Cheers, Steve
  7. Steve G
    Hi @Martyn Houghton, I've added this to the list, we already have something similar for importing Supportworks request attachments so we could do something based around that. We're currently working on a number of other priorities, but I'll let you know when this moves up the queue. Cheers, Steve
  8. Steve G
    Hi @Dan Munns, I think your missing inventory items may be due to WinRM and missing mandatory data not being returned during the discovery. Could you try the ADSI discovery again please, but select DCOM as the protocol instead of auto and let us know if it adds your missing items? Cheers, Steve
  9. Steve G
    What's New Cloud Automation integrations for BambooHR - Employees > Add, Update. See the Hornbill Wiki for more information.
  10. Steve G
    Hi @Martyn Houghton, That's expected behaviour unfortunately - when the Continue On Error is switched on, the node will always return a success. I'll have a look to see if there's anything I can do to trap that and send back the error in an output param rather than just throwing it. With regards to the "feature disabled" error, that's being returned from OneDrive so you'll need to speak to your O365 admins regarding that. Cheers, Steve
  11. Steve G
    Hi @MizeelA, This error is due to some security hardening, where we've switched-off TLS 1.0 & 1.1. To support this change, I've released a new version of those R scripts, which can be found here: https://github.com/hornbill/rPowerBIHornbillDataSources There are a couple of other changes in those scripts (different dependencies etc), so please review the readme before attempting to implement. Kind regards, Steve
  12. Steve G
    Hi @Martyn Houghton, This is usually a config or rights issue on the Jira instance - specifically the user account making the API calls not having access to add/edit labels on issues... More information can be found in this post on the Atlassian Community: https://community.atlassian.com/t5/Jira-questions/Problem-trying-to-add-label-using-cURL/qaq-p/255420 Cheers, Steve
  13. Steve G
    Hi @Martyn Houghton, Yes, it still works with that removed. Cheers, Steve
  14. Steve G
    What's Changed Atlassian Jira Cloud Update Issue operation - additional output parameter for operation status
  15. Steve G
    Hi @Martyn Houghton, I've not been able to replicate this issue When I create a new issue from a request via a workflow, and then update the labels on the issue with a string followed by an injected parameter (request reference, as per your example), the labels on the new issue get updated as expected. See below - the BPM on the right shows how I'm updating the labels. The Update Jira Issue node is removing a label that I created in the Create Issue node, and adding a new one with the request reference tagged on to the end of my instance URL. And the updated issue in my Jira instance showing the updated labels: I've added a status output parameter to the operation so you can use a decision node to catch when this operation fails on your Jira instance though, and have added some extra logging so we can hopefully see why this is failing. Give it 10 mins to hit your instance before you do any more testing, then let me know once you're done and I'll have a look at the logs. Cheers, Steve
  16. Steve G
    Hi @Martyn Houghton, I've fixed this issue, we were getting an unexpected error code back from Microsoft which I've now catered for. It's been pushed to live so you should have it any time now. Cheers, Steve
  17. Steve G
    Hi @Martyn Houghton, I've fixed the issue with the Update Issue labels. The UI needed to be a little different to the Create Issue one, as we needed to specify if you were adding new labels, or removing existing ones: Let me know how you get on with this. Cheers, Steve
  18. Steve G
    What's Changed Google Drive Search Files operation - additional logic for checking the number of files returned. Dropbox Create Shared Links operations - updated parameter descriptions What's Fixed Atlassian Jira and Jira Cloud Update Issue operations - fixed issue with labels not being applied. Microsoft OneDrive operations - fixed issue with refreshing expired access tokens
  19. Steve G
    @Martyn Houghton Actually, scratch point 2. I've just tested this, and we can give either the File ID or the full path in that field. So in this example, I've written a path & filename in to h_custom_a, and the operation has successfully created the file link: So you may need to write the path & filename in to a custom field, and inject that into the File ID field. I'll update the File ID tooltip to reflect this too. Cheers, Steve
  20. Steve G
    HI @Martyn Houghton, There's a couple of issues here: The string that's prefixing the parameter wrapper &[]. This will cause the workflow editor to attempt to check the file exists - to avoid that, you need to only use an injected variable in those fields; You appear to be trying to use the file name & folder in the File ID field - this isn't supported, the operation requires you to provide the ID itself. I'll see if I can provide another operation to search for files, and return the IDs of the top 5 returned (akin to those of Google Drive and OneDrive) so that you can use the output of that in this workflow. I'll let you know how I get on. Cheers, Steve
  21. Steve G
    Hi @Martyn Houghton, I've not been able to replicate this issue, I'm wondering if it's getting confused with the result references as it's working as expected when I give my integration nodes different references, as so: Could you download and PM me your workflow so I can take a look, please? Thanks, Steve
  22. Steve G
    Hi @chriscorcoran, The value that you're passing to the H_pk_reference parameter from the Hornbill email template should be: {{.H_pk_reference}} So the URL in your email temlplate would be: https://www.surveymonkey.co.uk/r/test?H_pk_reference={{.H_pk_reference}} The curly braces and full stop wrapper injects the call reference in to the template. Cheers, Steve
  23. Steve G
    @Martyn Houghton I've made the necessary changes to the Jira and Jira Cloud operations and pushed them to live, should hit your instance in the next 5 mins or so Cheers, Steve
  24. Steve G
    What's Changed Atlassian Jira and Jira Cloud Create Issue operations - added the ability to provide a list of labels when creating Jira issues
  25. Steve G
    Hi @Martyn Houghton, I've updated the tooltip and operation documentation for Jira and Jira Cloud Update Issue and Comment Issue operations. I also fixed an issue with the Update Issue operations that I noticed while I was making those changes. Cheers, Steve
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