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Gavin James - SDDC

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Topics posted by Gavin James - SDDC

  1.  

    Removing service options from the Company Home portal

    By Gavin James - SDDC, in Employee Portal

    • 5 replies
    • 548 views
  2.  

    Teams Virtual Agent stopped working - API Key

    By Gavin James - SDDC, in Service Manager

    • 2 replies
    • 192 views
  3.  

    Where is the Activity Templates

    By Gavin James - SDDC, in Service Manager

    • 2 replies
    • 373 views
  4.  

    Alerting if a Service Desk Call / email hasn't been actioned

    By Gavin James - SDDC, in Service Manager

    • 3 replies
    • 356 views
  5.  

    Export all Business Processes and Intelligent captures

    By Gavin James - SDDC, in Service Manager

    • 4 replies
    • 315 views
  6.  

    Hornbill Virtual Agent - config - Flow was turned off

    By Gavin James - SDDC, in Service Manager

    • 6 replies
    • 711 views
  7.  

    Session timeout increase on the Employee Portal

    By Gavin James - SDDC, in Employee Portal

    • 1 reply
    • 567 views
  8.  

    Removing "Not Answered" question

    By Gavin James - SDDC, in Service Manager

    • 3 replies
    • 269 views
  9.  

    Council / Local Authority - sharing your ideas for the future

    By Gavin James - SDDC, in General Non-Product Discussions

    • 4 replies
    • 2,514 views
  10.  

    Redirecting the old service portal to the employee portal

    By Gavin James - SDDC, in Employee Portal

    • 1 reply
    • 423 views
  11.  

    Service Manager > Progressive Capture > Validating Two identical form fields

    By Gavin James - SDDC, in Service Manager

    • 15 replies
    • 1,161 views
  12.  

    Library Images not appearing on Emails

    By Gavin James - SDDC, in Service Manager

    • 7 replies
    • 532 views
  13.  

    Can't change Sub-Status to On-Hold in Business Process

    By Gavin James - SDDC, in Service Manager

    • 1 reply
    • 322 views
  14.  

    Sub-status - "Enabling Supplier" issue

    By Gavin James - SDDC, in Service Manager

    • 4 replies
    • 620 views
  15.  

    Adding a support team

    By Gavin James - SDDC, in Service Manager

    • 2 replies
    • 379 views
  16.  

    Automatically send an email based on a Progressive Capture outcome

    By Gavin James - SDDC, in Service Manager

    • 2 replies
    • 358 views
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