Redirecting the old service portal to the employee portal

[Gavin James - SDDC]

Morning, today I would like to do the last step in making the new employee portal live, which as I understand is the redirecting of the users accessing service.hornbill to the Live.hornbill.   But when I clicked on the "Disable Old Portals" the redirects didn't redirect me to the new Employee Portal.

The redirects took me to a mobile assets page?  

I'm obviously doing a step wrong, maybe you need to populate the Live.hornbill address some where for the redirect to happen?

 

[Steve Giller]

Could you show us an example of this, it's not clear from the description what's happening here?