Miro
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Posts posted by Miro
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If I got your point I think it's not possible at the moment to make single branch if user picked option A+C+D from list - doesn't matter if is static or dynamic.
But to make sure I understand could you give any specific example?
Thanks,
Miro -
Hi @nasimg,
I understand your requirements and as I said in my previous post need to find a best way how it can be solved.
Will post it here when we do any progress with it as for sure I won't be the only one working on that story.Thanks,
Miro -
Hi @Paul Alexander,
There is no such option available at the moment. This kind of problem where value of one field is dependent on value of other is quite complex.
It's similar to having value 5 in A and wanted to have in B minimum A+10 or in C double that - there could be much more examples like this one.Solving this with adding specific code per scenario is not a way to go, will think what could be other choices but definitely there is no easy way.
Thanks,
Miro -
@Paul Alexander I fixed the problem. Fix should be released next week around Thursday.
Thanks,
Miro -
@Paul Alexander I think I replicated problem, it is allowing to click because when new field is added (it become visible) there is missing evaluation of form status - and as new field is mandatory the form is invalid now. It work only when you modify value of new field.
Let me work on proper fix for it. Will notify you about fix status here.
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@Paul Alexander there will be soon (I think is matter of week or two) conditions available in task questions.
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Hi @Paul Alexander,
I think problem is your regex validation rule here. As you can see there is "Please ensure this is an email address". You need to modify it to accept empty field or proper email address.
Best regards,
Miro -
@Ann-MarieJones @Shamaila.Yousaf I finally found an issue and fixed it (problem was with some files being loaded quicker than other and some of them should be loaded in order).
Testing it now and if no new "surprises" found then it should be release at beginning of next week.Have a good weekend,
Miro- 1
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Hi @chriscorcoran,
You can see activities in all the cases below:
- is assigned to you, group your belong to or shared role,
- created by you (as an owner),
- your coworker activities if you are set as a manager in their profile (until they mark activity as private).All that cases grants you right to open and see task data. This was done since beginning and as far as I know nothing changed here.
Thank you,
Miro -
Hi @Ann-MarieJones ,
I'm not able to replicate it. Do you know any specific steps that I can follow?
Also it is constantly failing or sometimes?
Are you opening the activity from request details or from activities main view?And what browser and operating system are you using?
Thanks,
Miro -
@Victor your tips were very useful and I was finally able to replicate the issue and fix it. Basically tasks custom questions wasn't designed to work without BPM so I needed to "open" them to also work in that scenario.
@Edward Melconian thank you for your patience. Fix is already on the way. Once it pass few more tests it will be released with our regular release schedule.
Thank you,
Miro -
Thanks @Edward Melconian for quick respond. Indeed in your post there is no custom fields payload.
Could you check if your instance has this flag set on: experimental.feature.bpm.allowcustomtaskfieldsHere you have a full xmlmc payload for complete task call:
<methodCall service="task" method="taskComplete" csrf_token="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"><params><taskId>TSK20181112000007</taskId><outcome>Completed</outcome><timeSpent>2880</timeSpent><details></details><taskAnswers><key>somefield</key><value>test</value><displayValue>test</displayValue></taskAnswers></params></methodCall>
Anyway, will have a look again as I can't replicate your problem even if I replace my customFields with yours. -
I used your xml "customFields" in my test task and was able to complete task without any problems.
The best option will be to do following 3 steps:
1) click on task and see what is being return from server,
2) complete task and see what is send back to server,
3) click on task again and see what is being return from serverThis will allow me to see what is missing.
Here is a simple screenshot showing in CHROME how to make step 1 & 3:
And what to check in step 2:
If you can do step above it will speed up things a lot as I should have enough info to see at what stage problem appear. Crucial here will be to see what is being send to server in step 2 and then what is being return in step 3.
Also If you can paste results like I did - as screenshots (or if you don't want here then send it via private message).Hopefully it should be enough to make some progress with this issue.
Thank you,
Miro
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@Victor "Api Automation" is a user account. This still doesn't tell me how the task was created. I can only suspect it was with direct API call like task:taskCreate2?
The only way I was trying (and testing) task custom questions was with BPM tasks and here I have never found any problems. -
What basically I need is to follow your steps to replicate that problem.
How exactly you are creating task with custom questions?Miro
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@Edward Melconian could you replicate that and create simple BPM flow with one node "HUMAN TASK". Configure it to replicate problem and then download process and send it to me in private message.
Asking as I can't replicate and this should allow me to do it quite easily.Many thanks,
Miro -
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@Edward Melconian just to confirm that you know how to check what is being send to server from client. If you need help then tell me, I will guide you.
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I'm looking right now at your taskGetInfo result and can't see there taskAnswers tag - should be there if task was containing custom questions and is completed.
Could you create again task with custom question(s) and see what is being send to server when you complete it? I'm interested to see if there is any <taskAnswer> tag (should contain strings similar to this one <taskAnswers><key>field_1</key><value>test</value><displayValue>test</displayValue></taskAnswers>).
Please also mention me when you answer.Miro
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@Martyn Houghton the fix regarding problems with branching over variables set by custom question checkbox list is already released - Collaboration Core Build 952 (23-Oct-2018).
If you still have problem then it must be something different. Creating simple flow that I can use to replicate your problem would definitely speed up things.
Thank you,
Miro -
hi @Martyn Houghton,
It seem like we have a hiccup with that release. We did another one and should be there.
Sorry for any inconvenience.Thanks,
Miro -
@DeadMeatGF there was a release with fix today - branching was not working properly with values from checkboxes. Could you check if this was related to the problem you found?
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@Alisha finally!
At the moment there is a limitation with pro capture were it should not start with branch and unfortunately we have this situation. You had twice request category so it's been removed from second flow. This cause that flow looks like:... Preferred Contact -> Request category -> SWITCH -> BRANCH -> SWITCH -> 3rd flow...
In red "Switch -> Branch" represents second flow that has no form at the beginning because it was automatically removed (found doubled). So solution was to remove request category from first flow and this change flow to be split like this:
... Preferred Contact -> SWITCH -> Request category -> BRANCH -> SWITCH -> 3rd flow...
Anyway glad that I can help and sorry that it took so much time but it wasn't easy to find it. Pro capture can be done in so many different configurations...
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@Alisha I think I have something but first need to make sure that this is the case. I noticed that you have request category doubled in your flows. Is that possible that you remove it from the FIRST one?
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Date Format in Authorisation Task
in Service Manager
Posted
@Paul Alexander so I updated date/datetime controls and when editing should be displaying content according to user settings - I think it should be released in 2 weeks from now.
@SJEaton it's in your profile settings.