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Giuseppe Iannacone

Hornbill Users
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  • Posts

    481

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  • Days Won

    7

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Topics posted by Giuseppe Iannacone

  1.  

    Urgent - Issue opening new requests

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 889 views
  2.  

    SLA is available to the customer?

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 1,011 views
  3.  

    Report asset for specific Owner

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 784 views
  4.  

    Mailbox Folders content not available

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 985 views
  5.  

    Service Categories

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 844 views
  6.  

    Cancel request

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 1,163 views
  7.  

    request list-> My Dashboard

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 825 views
  8.  

    get linked request ID

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 849 views
  9.  

    HUD not available in My Services view

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 715 views
  10.  

    Backlog and Measure

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 361 views
  11.  

    Report for linked request relationship

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 465 views
  12.  

    Disable update action

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 255 views
  13.  

    Chart from a database direct query

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 335 views
  14.  

    more details on the latest Service Manager Update

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 260 views
  15.  

    search a code in timeline

    By Giuseppe Iannacone, in Service Manager

    • 2 replies
    • 175 views
  16.  

    I need help with entityBrowseRecords2

    By Giuseppe Iannacone, in Integration Connectors, API & Webhooks

    • 2 replies
    • 67 views
  17.  

    Requests-> update method

    By Giuseppe Iannacone, in Integration Connectors, API & Webhooks

    • 2 replies
    • 48 views
  18.  

    ADFS logout request not accepted by Hornbill instance

    By Giuseppe Iannacone, in System Administration

    • 1 reply
    • 1,088 views
  19.  

    Change visibility for email autoresponder timeline entries

    By Giuseppe Iannacone, in Service Manager

      
    • 1 reply
    • 1,012 views
  20.  

    Notification bell for new document or updated one

    By Giuseppe Iannacone, in Document Manager

    • 1 reply
    • 1,332 views
  21.  

    Decision node: custom expression

    By Giuseppe Iannacone, in Service Manager

    • 1 reply
    • 829 views
  22.  

    Advanced Analytics

    By Giuseppe Iannacone, in Service Manager

    • 0 replies
    • 709 views
  23.  

    Suspend with Expire current date VS given date

    By Giuseppe Iannacone, in Service Manager

    • 0 replies
    • 757 views
  24.  

    SCCM asset import

    By Giuseppe Iannacone, in Service Manager

    • 0 replies
    • 550 views
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