Giuseppe Iannacone Posted July 27, 2018 Share Posted July 27, 2018 we are setting up the SLA against our services. At the moment we would like the sla for internal metrics and we don't want to share this SLA with the customer, yet. My question is, once we apply an SLA to a service and therefore to a request, the customer will see the SLA? Link to comment Share on other sites More sharing options...
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