Giuseppe Iannacone Posted August 23, 2018 Share Posted August 23, 2018 in the example below the autoresponder has correctly processed with an email rule routing and the email has been added to the request, but it is visible only for the team, how can i change this default behaviour to customer instead I was trying with the settings "guest.ui.app.com.hornbill.servicemanager.operation.defaultVisibility" but I don't think is the right one Link to comment Share on other sites More sharing options...
Victor Posted August 23, 2018 Share Posted August 23, 2018 @Giuseppe Iannacone - you're right, that seeing is not the right one Try this one instead: Link to comment Share on other sites More sharing options...
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