AlexTumber

@Keith thanks for your post. The project status list is currently hardcoded for several reasons, mostly to do with date calculations. That's not to say that this can't change though :-) Can I ask your reason for wanting to add new status values? Alex

@Paul Alexander there is nothing else to be aware of but unfortunately, yes, ensuring that only text is in the field is the only around this until the fix is applied. Alex

@Paul Alexander after some investigation, we've found that this is actually an issue with the way the platform is counting UTF-8 characters. A fix is currently being worked on and will be released in a future platform update. As and when there are any more updates, I will reply here. Alex

@Paul Alexander If possible, can you provide us with the content that you were trying to pass to the quality statement and scope params? Feel free to DM either myself or Victor if you don't want to post it on this thread. Thanks. Alex

@Paul Alexander what about the name, description and scope params? The reason I ask is that the code is set to truncate all 4 fields in exactly the same way. If there is a problem with quality statement then presumably the other input params will have the same issue. It should say in the server service log in the Admin Tool what is happening. Alex

@Paul Alexander Our dev team is currently investigating as the code indicates that it will only take the first 254 characters if the input param is provided - in other words, this error should never happen. Alex

@Paul Alexander at a guess I'd say too many characters in a field like 'quality statement'. although the iBridge operation should handle this if the value is larger than 254 @Victor the error is for the iBridge method output param not being an integer.

@Paul Alexander is there an error in your server service log that gives any more information? My initial guess is that it's failing to create the project and then trying to set 'undefined' into the output param (integer) as the project is not created and therefore does not return a project id. Alex

@TSheward_SGW the latest Project Manager update, which is now live, has removed the restriction around adding project tasks to boards that are exclusive to that project. I hope you find this a useful addition. Alex

@Darren Rose can you try removing the project card from the board (completely) and then re-adding it and let me know if that makes a difference? Alex

@Darren Rose glad to hear it's working but a little concerned as nothing has changed! If this does happen again, please let me know so we can investigate. Alex

@Darren Rose just to confirm, is this happening for all projects or just selected ones? Alex

@Aaron Summers apologies for the late reply. You can open multiple tabs on the same browser and that will count as one session. If you had both firefox and chrome accessing Hornbill at the same time, that would be 2 different sessions. In our experience, what we've found is because many analysts open a new tab per request, they can sometimes forget to close down every single tab at the end of the day, hence the reason the session then turns to inactive (after the idle timeout period is reached). Alex

@Darren Rose our development team is currently looking at this issue. I'll post another update soon. Alex

Hi @Gemma Morrison, I think the issue here might be additional tabs/sessions left open by the analyst when they 'log out' of Hornbill. If you open up the Admin Tool and check the active sessions, you'll be able to see if an analyst is still logged in, even if they think they have logged out. This would explain why they are showing as inactive and not offline because once an idle session hits the instance limit (definable in the settings), that session will be set to inactive. Alex

@Patrick Walker thanks for your post. You'll be pleased to know that we have big plans around time recording in Hornbill in general. Hopefully you'll start to see some of this functionality introduced in Project Manager very soon. We also have the concept of 'in-app' reporting which is currently in active development. This will work very similarly to how it does in Service Manager. More information can be found in this thread: Alex

@Nikolaj unfortunately nothing like this is possible at the moment. It would take a fair amount of development and integration between the 2 apps for this to happen. I will feed this back to our product team all the same. Alex

@Darren Rose thanks for your post. I can certainly see the value here. I'll feed this back to our development and product teams. Alex

@Darren Rose thanks for your post. I'll feed this back to our development and product teams. Alex

@Nikolaj thanks for your post. I will feed this back to our product team. Alex

@Darren Rose great to hear you're making use of the new tags! Tags are held in the db table h_tags. Note that this table holds all tags for your Hornbill instance so your 'WHERE' clause should be "h_tag_group = 'urn:tagGroup:projects'". Links between tags and projects are then held in the db table h_tag_links. In this table you'll see the id of the tag, the tag group and the project that the tag is related to. Alex

Thanks for this @TSheward_SGW. I'll feed this back to our development and product teams. I can certainly see the business value to be gained from what you are trying to achieve. Alex

@TSheward_SGW yes that's working as designed. Currently project tasks can only be added to boards that are specific to that project. Can I ask what your business case would be for including project tasks on a board outside of a project? (there is no reason why we can't expand the functionality here if it what our users want) Alex

@Darren Rose @Lyonel @TSheward_SGW The latest Project Manager update is now available in the Hornbill App Store. Alex

@Nikolaj thanks for your post. Project tasks hold their data in a combination of the table h_sys_tasks and their own table. You will need to add a join to your query to see this information. In-app reporting is currently a feature that is being worked on for Project Manager. This will provide you with the information that you require. I can't say when it will be ready but I can tell you that we are actively working on it. Similarly for Project Progress, this is something new that we have been working on and will be released in the coming months when it is ready for use. At the moment I can tell you it has no value and is not worth reporting on. Alex