
Gemma Morrison
Hornbill Users-
Content Count
64 -
Joined
-
Last visited
-
Days Won
2
Gemma Morrison last won the day on December 27 2019
Gemma Morrison had the most liked content!
Community Reputation
10 GoodAbout Gemma Morrison
-
Rank
Advanced Member
Recent Profile Visitors
The recent visitors block is disabled and is not being shown to other users.
-
Hiding a checkpoint stage in a BPM
Gemma Morrison replied to Gemma Morrison's topic in Service Manager
@James Ainsworth Hi James, Hope you are well. Sorry to be a pain! I have got it working, yay! However within some of those stages we have skipped we have some authorisation tasks for the team to complete, is there a way of keeping these at all? or would I need to pop them into the 'in progress' stage? -
Hiding a checkpoint stage in a BPM
Gemma Morrison replied to Gemma Morrison's topic in Service Manager
@James Ainsworth Hi James, hope you are well. I have only just got round to looking into this setting! I have applied the setting and can't seem to figure out where to place the end node in order to skip certain checkpoint stages. In my picture screenshot above I am trying to skip 'amendment of supplier' for an example to then go straight to resolution and feedback... is this possible at all? -
Hiding a checkpoint stage in a BPM
Gemma Morrison replied to Gemma Morrison's topic in Service Manager
Thank you @James Ainsworth I will test this next week @Alisha FYI! -
Hiding a checkpoint stage in a BPM
Gemma Morrison replied to Gemma Morrison's topic in Service Manager
@Alisha @Will Meekings @lokent -
Gemma Morrison started following Help! Major BP failure since latest update, Hiding a checkpoint stage in a BPM, Emailing from requests and 1 other
-
Hi, Within a BPM I know you can skip a checkpoint stage, however this would still appear in the heads up display, would there be a way of potentially hiding a stage you do not require for that p0articlaur request at all? The screenshot below shows 2 different stages 'amendment of supplier' and 'new supplier' I was wondering if it would be possible to hide either of these depending on the request that has been logged via the request category..
-
+1 please! this would prevent sending emails to incorrect individuals and would benefit our team a lot!
-
@lokent @Will Meekings @John Delamare-Timms
-
Hello @James Ainsworth is there any update in regards to Alisha's idea at all please?
-
+1 Please!
-
Help! Major BP failure since latest update
Gemma Morrison replied to lokent's topic in Service Manager
This is really affecting our teams having to manually re-assign the requests! Help! @Bob Dickinson Do you have any ideas? -
I think it has worked! Thanks @Victor Hope you have a lovely Christmas and a happy New Year!
-
@Victor Sorry to be a pain however I have just added in the brackets but it has brought back all records since our go live date?! :s am I getting it wrong?
-
@Victor Hi Victor, I know! trying to make the day go faster! Thank you, that's really helpful! I did have to re-read it a few times to get my head around it but I will give it a go and let you know how I get on!
-
Hi Bob, Yes I am sorry! The screenshot is below for you, however I have run and downloaded the report as I noticed that the preview can be incorrect sometimes as you have said! thanks for getting back to me so quickly!
-
@Victor Hi victor do you have any ideas on this one at all?